SeniorAdministrator - Data Loss Prevention,Palo Alto Firewalls
Romania
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Job Description
SeniorAdministrator - Data Loss Prevention,Palo Alto Firewalls
Others, Others

Job Summary

We are seeking a highly skilled Operations Services Specialist with strong expertise in Zscaler (ZIA/ZPA) to support and manage enterprise mobility and remote access platforms. The role focuses on ensuring availability, security, and performance of Zscaler services while supporting enterprise-scale environments.

Key Responsibilities

Job Responsibilities : • Provide L2/L3 support for Zscaler ZIA and ZPA platforms in enterprise environments • Monitor, troubleshoot, and resolve service incidents, degradations, and outages • Configure and manage Zscaler policies (web filtering, traffic forwarding, access control) • Manage secure remote access and VPN integrations using Zscaler • Perform root cause analysis (RCA) and implement preventive measures • Coordinate with vendors and engineering teams for escalations and issue resolution • Support disaster recovery (DR) activities and major incident management • Ensure service availability, performance, and capacity planning • Provide technical support for Intune, MobileIron, and endpoint platforms (Windows, iOS, Android) • Support access management as per enterprise security policies (CISO guidelines)

 

Skill Requirements

Skill Requirement : • Strong hands-on experience with Zscaler ZIA and ZPA (mandatory) • Good experience in VPN, remote access technologies, and IPsec • Knowledge of Microsoft Intune and Windows Autopilot • Experience supporting Windows, iOS, and Android devices • Understanding of ITSM processes (Incident, Problem, Change Management) • Familiarity with authentication technologies (RSA 2FA) • Strong troubleshooting and analytical skills

 

Other Requirements

Job Summary : We are seeking a highly skilled Operations Services Specialist with strong expertise in Zscaler (ZIA/ZPA) to support and manage enterprise mobility and remote access platforms. The role focuses on ensuring availability, security, and performance of Zscaler services while supporting enterprise-scale environments.
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.