Job Summary
This role will work as an interface between Enterprise Architect (HQ – COE) and IT SSC team to translate architecture requirements around IAM and PAM solutions into workable components to the IT SSC team of specialists. Also works with the HQ team to provide the support for design, implementation, and governance of enterprise IAM and PAM solutions, ensuring secure identity lifecycle management, privileged access control, and compliance across the organization using OKTA and BeyondTrust platforms
Key Responsibilities
Engage with key users to understand business needs, challenges, and goals. Support in developing (technology) solutions on domain level aligned with organizational objectives. Define domain related processes and policies including complementary documentation. Support and consult in IT projects as well as lead domain initiatives including ensuring successful execution from planning to completion. Customize existing systems to meet specific user requirements (domain specific). Evaluate and recommend new processes/technologies for efficiency and effectiveness. Provide (technical) assistance to key users. Conduct training sessions on processes and potential software and hardware usage for domain specific topics. Analyse complex issues and propose effective solutions. Produce reports to guide decision-making.