Job Summary

IAM Lead Operations Analyst L2,L3 Location of resources: Offshore No. of years of experience: 5-10 years of experience Must have skills: • Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals • Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc. • Strong background in coding and development using Java, task configuration • Configure required workflows & policies within the IAM tools (SailPoint) • Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement. • Play active role in the execution of the project and demonstrate strong technical leadership • Understanding the business requirements and translating them into use cases • Interacts with stakeholders and application owners for RCA and understanding current pain areas • Manage end-to-end transformation project related to IAM tools in the customer environment • Coordinate with customer for any requirements and dependencies • Review all project deliverables before they are submitted to customer • Provide guidance to the project team; Provide regular progress reports and participate in management reviews • Organize project progress meetings as per the required frequency • Excellent aptitude for delivering high quality documentation and prepare test reports. • Carrying out application onboarding requests for IAM environment. • Monitor on premise agents and manage tickets related to IAM • Configure required workflows & policies within IAM environment. • Prepare documentation for operations, update SOPs and handbooks on a regular basis. Skills Required: • Strong understanding of IAM Technology Landscape and how to deploy new tool in environment. • Leadership experience for Governance, Dashboard based reporting and experience of: o Solutions – Good understanding of IAM tools (SailPoint, Azure Ad, Duo) and their architecture o Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc. o Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances o Customer Management – Establish relationship at multiple levels in customer organization Qualifications: • 8+ years of strong transformation and deployment of IAM tools (SailPoint) and support experience • Strong oral, written communications skills • Demonstrate strong technical skills • Demonstrate strong problem troubleshooting skills • Able to work under pressure in case of a critical incident • Be a strong team player • Customer Facing Exposure is must • Open to travel requirements IAM Sr. Operations Analyst L2 Location of resources: Offshore No. of years of experience: 8+ years of experience Must have skills: • Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals • Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc. • Strong background in coding and development using Java, task configuration and workflows. • Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement. • Play active role in the execution of the project and demonstrate strong technical leadership • Understanding the business requirements and translating them into use cases • Interacts with stakeholders and application owners for RCA and understanding current pain areas • Manage end-to-end transformation project related to IAM tools in the customer envir

Key Responsibilities

IAM Lead Operations Analyst L2,L3 Location of resources: Offshore No. of years of experience: 5-10 years of experience Must have skills: • Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals • Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc. • Strong background in coding and development using Java, task configuration • Configure required workflows & policies within the IAM tools (SailPoint) • Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement. • Play active role in the execution of the project and demonstrate strong technical leadership • Understanding the business requirements and translating them into use cases • Interacts with stakeholders and application owners for RCA and understanding current pain areas • Manage end-to-end transformation project related to IAM tools in the customer environment • Coordinate with customer for any requirements and dependencies • Review all project deliverables before they are submitted to customer • Provide guidance to the project team; Provide regular progress reports and participate in management reviews • Organize project progress meetings as per the required frequency • Excellent aptitude for delivering high quality documentation and prepare test reports. • Carrying out application onboarding requests for IAM environment. • Monitor on premise agents and manage tickets related to IAM • Configure required workflows & policies within IAM environment. • Prepare documentation for operations, update SOPs and handbooks on a regular basis. Skills Required: • Strong understanding of IAM Technology Landscape and how to deploy new tool in environment. • Leadership experience for Governance, Dashboard based reporting and experience of: o Solutions – Good understanding of IAM tools (SailPoint, Azure Ad, Duo) and their architecture o Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc. o Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances o Customer Management – Establish relationship at multiple levels in customer organization Qualifications: • 8+ years of strong transformation and deployment of IAM tools (SailPoint) and support experience • Strong oral, written communications skills • Demonstrate strong technical skills • Demonstrate strong problem troubleshooting skills • Able to work under pressure in case of a critical incident • Be a strong team player • Customer Facing Exposure is must • Open to travel requirements IAM Sr. Operations Analyst L2 Location of resources: Offshore No. of years of experience: 8+ years of experience Must have skills: • Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals • Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc. • Strong background in coding and development using Java, task configuration and workflows. • Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement. • Play active role in the execution of the project and demonstrate strong technical leadership • Understanding the business requirements and translating them into use cases • Interacts with stakeholders and application owners for RCA and understanding current pain areas • Manage end-to-end transformation project related to IAM tools in the customer envir

Skill Requirements

IAM Lead Operations Analyst L2,L3 Location of resources: Offshore No. of years of experience: 5-10 years of experience Must have skills: • Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals • Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc. • Strong background in coding and development using Java, task configuration • Configure required workflows & policies within the IAM tools (SailPoint) • Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement. • Play active role in the execution of the project and demonstrate strong technical leadership • Understanding the business requirements and translating them into use cases • Interacts with stakeholders and application owners for RCA and understanding current pain areas • Manage end-to-end transformation project related to IAM tools in the customer environment • Coordinate with customer for any requirements and dependencies • Review all project deliverables before they are submitted to customer • Provide guidance to the project team; Provide regular progress reports and participate in management reviews • Organize project progress meetings as per the required frequency • Excellent aptitude for delivering high quality documentation and prepare test reports. • Carrying out application onboarding requests for IAM environment. • Monitor on premise agents and manage tickets related to IAM • Configure required workflows & policies within IAM environment. • Prepare documentation for operations, update SOPs and handbooks on a regular basis. Skills Required: • Strong understanding of IAM Technology Landscape and how to deploy new tool in environment. • Leadership experience for Governance, Dashboard based reporting and experience of: o Solutions – Good understanding of IAM tools (SailPoint, Azure Ad, Duo) and their architecture o Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc. o Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances o Customer Management – Establish relationship at multiple levels in customer organization Qualifications: • 8+ years of strong transformation and deployment of IAM tools (SailPoint) and support experience • Strong oral, written communications skills • Demonstrate strong technical skills • Demonstrate strong problem troubleshooting skills • Able to work under pressure in case of a critical incident • Be a strong team player • Customer Facing Exposure is must • Open to travel requirements IAM Sr. Operations Analyst L2 Location of resources: Offshore No. of years of experience: 8+ years of experience Must have skills: • Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals • Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc. • Strong background in coding and development using Java, task configuration and workflows. • Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement. • Play active role in the execution of the project and demonstrate strong technical leadership • Understanding the business requirements and translating them into use cases • Interacts with stakeholders and application owners for RCA and understanding current pain areas • Manage end-to-end transformation project related to IAM tools in the customer envir

Other Requirements

IAM Lead Operations Analyst L2,L3 Location of resources: Offshore No. of years of experience: 5-10 years of experience Must have skills: • Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals • Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc. • Strong background in coding and development using Java, task configuration • Configure required workflows & policies within the IAM tools (SailPoint) • Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement. • Play active role in the execution of the project and demonstrate strong technical leadership • Understanding the business requirements and translating them into use cases • Interacts with stakeholders and application owners for RCA and understanding current pain areas • Manage end-to-end transformation project related to IAM tools in the customer environment • Coordinate with customer for any requirements and dependencies • Review all project deliverables before they are submitted to customer • Provide guidance to the project team; Provide regular progress reports and participate in management reviews • Organize project progress meetings as per the required frequency • Excellent aptitude for delivering high quality documentation and prepare test reports. • Carrying out application onboarding requests for IAM environment. • Monitor on premise agents and manage tickets related to IAM • Configure required workflows & policies within IAM environment. • Prepare documentation for operations, update SOPs and handbooks on a regular basis. Skills Required: • Strong understanding of IAM Technology Landscape and how to deploy new tool in environment. • Leadership experience for Governance, Dashboard based reporting and experience of: o Solutions – Good understanding of IAM tools (SailPoint, Azure Ad, Duo) and their architecture o Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc. o Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances o Customer Management – Establish relationship at multiple levels in customer organization Qualifications: • 8+ years of strong transformation and deployment of IAM tools (SailPoint) and support experience • Strong oral, written communications skills • Demonstrate strong technical skills • Demonstrate strong problem troubleshooting skills • Able to work under pressure in case of a critical incident • Be a strong team player • Customer Facing Exposure is must • Open to travel requirements IAM Sr. Operations Analyst L2 Location of resources: Offshore No. of years of experience: 8+ years of experience Must have skills: • Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals • Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc. • Strong background in coding and development using Java, task configuration and workflows. • Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement. • Play active role in the execution of the project and demonstrate strong technical leadership • Understanding the business requirements and translating them into use cases • Interacts with stakeholders and application owners for RCA and understanding current pain areas • Manage end-to-end transformation project related to IAM tools in the customer envir