SeniorAdministrator - IAM Operations
India
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Job Description
SeniorAdministrator - IAM Operations
Sholinganallur, Tamil Nadu

Job Summary

IAM Lead Operations Analyst L2,L3 Location of resources: Offshore No. of years of experience: 5-10 years of experience Must have skills: Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc. Strong background in coding and development using Java, task configuration Configure required workflows & policies within the IAM tools (SailPoint) Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement. Play active role in the execution of the project and demonstrate strong technical leadership   Understanding the business requirements and translating them into use cases Interacts with stakeholders and application owners for RCA and understanding current pain areas Manage end-to-end transformation project related to IAM tools in the customer environment Coordinate with customer for any requirements and dependencies Review all project deliverables before they are submitted to customer Provide guidance to the project team; Provide regular progress reports and participate in management reviews Organize project progress meetings as per the required frequency Excellent aptitude for delivering high quality documentation and prepare test reports. Carrying out application onboarding requests for IAM environment. Monitor on premise agents and manage tickets related to IAM Configure required workflows & policies within IAM environment. Prepare documentation for operations, update SOPs and handbooks on a regular basis. Skills Required: Strong understanding of IAM Technology Landscape and how to deploy new tool in environment. Leadership experience for Governance, Dashboard based reporting and experience of: Solutions – Good understanding of IAM tools (SailPoint, Azure Ad, Duo) and their architecture Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc. Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances Customer Management – Establish relationship at multiple levels in customer organizatio

Key Responsibilities

IAM Lead Operations Analyst L2,L3 Location of resources: Offshore No. of years of experience: 5-10 years of experience Must have skills: Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc. Strong background in coding and development using Java, task configuration Configure required workflows & policies within the IAM tools (SailPoint) Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement. Play active role in the execution of the project and demonstrate strong technical leadership   Understanding the business requirements and translating them into use cases Interacts with stakeholders and application owners for RCA and understanding current pain areas Manage end-to-end transformation project related to IAM tools in the customer environment Coordinate with customer for any requirements and dependencies Review all project deliverables before they are submitted to customer Provide guidance to the project team; Provide regular progress reports and participate in management reviews Organize project progress meetings as per the required frequency Excellent aptitude for delivering high quality documentation and prepare test reports. Carrying out application onboarding requests for IAM environment. Monitor on premise agents and manage tickets related to IAM Configure required workflows & policies within IAM environment. Prepare documentation for operations, update SOPs and handbooks on a regular basis. Skills Required: Strong understanding of IAM Technology Landscape and how to deploy new tool in environment. Leadership experience for Governance, Dashboard based reporting and experience of: Solutions – Good understanding of IAM tools (SailPoint, Azure Ad, Duo) and their architecture Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc. Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances Customer Management – Establish relationship at multiple levels in customer organizatio

Skill Requirements

IAM Lead Operations Analyst L2,L3 Location of resources: Offshore No. of years of experience: 5-10 years of experience Must have skills: Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc. Strong background in coding and development using Java, task configuration Configure required workflows & policies within the IAM tools (SailPoint) Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement. Play active role in the execution of the project and demonstrate strong technical leadership   Understanding the business requirements and translating them into use cases Interacts with stakeholders and application owners for RCA and understanding current pain areas Manage end-to-end transformation project related to IAM tools in the customer environment Coordinate with customer for any requirements and dependencies Review all project deliverables before they are submitted to customer Provide guidance to the project team; Provide regular progress reports and participate in management reviews Organize project progress meetings as per the required frequency Excellent aptitude for delivering high quality documentation and prepare test reports. Carrying out application onboarding requests for IAM environment. Monitor on premise agents and manage tickets related to IAM Configure required workflows & policies within IAM environment. Prepare documentation for operations, update SOPs and handbooks on a regular basis. Skills Required: Strong understanding of IAM Technology Landscape and how to deploy new tool in environment. Leadership experience for Governance, Dashboard based reporting and experience of: Solutions – Good understanding of IAM tools (SailPoint, Azure Ad, Duo) and their architecture Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc. Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances Customer Management – Establish relationship at multiple levels in customer organizatio

Other Requirements

IAM Lead Operations Analyst L2,L3 Location of resources: Offshore No. of years of experience: 5-10 years of experience Must have skills: Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc. Strong background in coding and development using Java, task configuration Configure required workflows & policies within the IAM tools (SailPoint) Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement. Play active role in the execution of the project and demonstrate strong technical leadership   Understanding the business requirements and translating them into use cases Interacts with stakeholders and application owners for RCA and understanding current pain areas Manage end-to-end transformation project related to IAM tools in the customer environment Coordinate with customer for any requirements and dependencies Review all project deliverables before they are submitted to customer Provide guidance to the project team; Provide regular progress reports and participate in management reviews Organize project progress meetings as per the required frequency Excellent aptitude for delivering high quality documentation and prepare test reports. Carrying out application onboarding requests for IAM environment. Monitor on premise agents and manage tickets related to IAM Configure required workflows & policies within IAM environment. Prepare documentation for operations, update SOPs and handbooks on a regular basis. Skills Required: Strong understanding of IAM Technology Landscape and how to deploy new tool in environment. Leadership experience for Governance, Dashboard based reporting and experience of: Solutions – Good understanding of IAM tools (SailPoint, Azure Ad, Duo) and their architecture Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc. Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances Customer Management – Establish relationship at multiple levels in customer organizatio
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Information at a Glance

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At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.