Job Summary
Key Responsibilities
Skill Requirements
Other Requirements
Other Requirement : Strong communication and stakeholder coordination skills Job Description : Cloud Operations / Systems Engineer (Enterprise Cloud Infrastructure & Operations Specialist )\\\\r\\\\nPosition Overview\\\\r\\\\nWe are seeking a highly skilled Cloud Operations / Systems Engineer with 2-5 years of experience to support enterprise cloud infrastructure, production environments, and mission-critical operational ecosystems. This role focuses on maintaining platform stability, operational continuity, infrastructure servicing, environment health, and incident remediation across large-scale hybrid cloud environments.\\\\r\\\\nRequired Technical Competencies\\\\r\\\\n• Cloud Infrastructure Operations\\\\r\\\\n• Windows/Linux Systems Administration\\\\r\\\\n• Azure DevOps (ADO) Operations\\\\r\\\\n• Incident Management (ICM)\\\\r\\\\n• Enterprise Patch & Release Servicing\\\\r\\\\n• Virtualization & Hybrid Environment Support\\\\r\\\\n• Infrastructure Monitoring & Diagnostics\\\\r\\\\n• Root Cause Analysis & Troubleshooting\\\\r\\\\n• Systems Reliability Engineering Concepts\\\\r\\\\n________________________________________\\\\r\\\\nDesired Professional Attributes\\\\r\\\\n• Strong operational ownership mindset\\\\r\\\\n• Excellent analytical and troubleshooting abilities\\\\r\\\\n• High attention to detail and environment stability\\\\r\\\\n• Ability to work within mission-critical support environments\\\\r\\\\n• Strong communication and documentation skills\\\\r\\\\n• Reliability and process-driven operational approach\\\\r\\\\n• Continuous learning and AI/automation-oriented mindset toward cloud operations________________________________________\\\\r\\\\nCore Responsibilities\\\\r\\\\n1. Cloud Infrastructure Operations & Environment Sustainment\\\\r\\\\nManage enterprise cloud lab environments, self-hosted platforms, and internal production systems to ensure operational stability, consistency, and availability.\\\\r\\\\nKey Responsibilities:\\\\r\\\\n• Administer LH/SH/Internal Production environments and maintain operational readiness.\\\\r\\\\n• Ensure infrastructure baselines remain aligned with approved OEM packages, security standards, and servicing milestones.\\\\r\\\\n• Perform infrastructure lifecycle maintenance including patching, firmware servicing, configuration alignment, and environment stabilization.\\\\r\\\\n• Monitor compute, storage, virtualization, hardware, and cloud infrastructure health.\\\\r\\\\n• Identify performance bottlenecks, operational risks, and system degradation proactively.\\\\r\\\\n• Execute preventive maintenance activities to improve uptime and platform resilience.\\\\r\\\\n• Ensure compliance with Technical Support Guides (TSGs), servicing standards, and operational policies.\\\\r\\\\n• Support infrastructure modernization and operational optimization initiatives.\\\\r\\\\n________________________________________\\\\r\\\\n2. Patch Management & Servicing Operations\\\\r\\\\nDrive servicing and update management activities across cloud infrastructure platforms while ensuring stability and operational continuity.\\\\r\\\\nKey Responsibilities:\\\\r\\\\n• Execute servicing cycles, firmware upgrades, and patch deployments.\\\\r\\\\n• Validate successful implementation of patches, hotfixes, and servicing milestones.\\\\r\\\\n• Ensure environments remain aligned with approved platform baselines and compliance standards.\\\\r\\\\n• Support rollback validation and post-serv