SeniorAdministrator - MS Windows,Endpoint Management,Hyper-V,MS Cluster Server
India
Job Description
SeniorAdministrator - MS Windows,Endpoint Management,Hyper-V,MS Cluster Server
Gautam Buddha Nagar, Uttar Pradesh

Job Summary

The Wintel Level 2 Engineer is responsible for the administration, monitoring, troubleshooting, and maintenance of Windows-based server infrastructure. The role involves handling incidents, service requests, and changes related to Windows Servers, Active Directory, virtualization platforms, and associated infrastructure components. The engineer acts as a technical escalation point for Level 1 support teams and ensures adherence to service level agreements (SLAs). Minimum 5 years of experience in Windows Infrastructure Support.Experience supporting enterprise server environments.Exposure to ITIL-based operations. 

Key Responsibilities

Administer and support Windows Server environments (2012, 2016, 2019, 2022). Perform server provisioning, configuration, decommissioning, and lifecycle management. Monitor server health, performance, and availability. Install and configure Windows roles and features. Resolve L2 escalated incidents within defined SLA timelines. Perform root cause analysis (RCA) for recurring issues. Coordinate with L3 teams and vendors for complex issues. Maintain incident documentation and resolution records.

Skill Requirements

Windows Server 2012/2016/2019/2022 Windows OS administration VMware vSphere ESXi vCenter VM provisioning and management

Other Requirements

DNS & DHCP IIS Administration Windows Clustering Failover Clustering

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.