SeniorAdministrator - Monitoring Tools, Event Monitoring
United States
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Job Description
SeniorAdministrator - Monitoring Tools, Event Monitoring
Others, California

Job Summary

Job Summary : Job Description: We are seeking a dedicated and skilled AV Support Specialist to join our team. The ideal candidate will be responsible for providing support for Unified Communications (UC) technologies such as Webex, Microsoft Teams, and Cisco video conferencing.
Job Description : AVVC

 

Key Responsibilities

Job Responsibilities : Technical Skills: Meeting Platforms: Proficient in supporting meeting platforms such as Microsoft Conference Room AV Support: Provide expert support for conference room AV, including troubleshooting and resolving technical issues promptly and effectively. AV Equipment Management: Install, configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality. Cisco Video Conferencing: Demonstrate proficiency in working with and supporting Cisco video conferencing equipment for seamless and high-quality experiences. Poly Phones: Familiarity with Poly phones and their setup within conference rooms for efficient and clear communication. Microsoft Teams Meetings: Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions for successful virtual collaborations. System Checks: Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment. IT AV Support: Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed. Inventory Management: Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.

 

Skill Requirements

Skill Requirement : Technical Skills: Meeting Platforms: Proficient in supporting meeting platforms such as Microsoft Conference Room AV Support: Provide expert support for conference room AV, including troubleshooting and resolving technical issues promptly and effectively. AV Equipment Management: Install, configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality. Cisco Video Conferencing: Demonstrate proficiency in working with and supporting Cisco video conferencing equipment for seamless and high-quality experiences. Poly Phones: Familiarity with Poly phones and their setup within conference rooms for efficient and clear communication. Microsoft Teams Meetings: Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions for successful virtual collaborations. System Checks: Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment. IT AV Support: Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed. Inventory Management: Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.

 

Other Requirements

Other Requirement : Event Support

 
Maximum Salary (US): 
Minimum Salary (US): 
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.