Job Summary
Job Title Application Operation Professional Job Description We are looking to strengthen our team with an Application Operation Professional. In the role as AOP you will operate and manage critical applications supporting various capabilities in the manufacturing area. We are today delivering application operation services 24/7 globally to Volvo Group. Role mission & context In the role as AOP you work in Incident, Problem, Knowledge and Change management processes, ensuring service availability and quality. We work in close cooperation with our partners on the client side. Our office is located on client premises. This position focuses on Application Operation. The majority of the applications we operate are hosted on MS Windows Server with databases on MS SQL Server. We also operate a limited set of applications having Linux, Oracle, Java SE/EE and OpenVMS/OracleRdb in the technology stack. The Application Operations Management service covers the know-how to manage the application in its runtime environment. These tasks can range from defining the runtime requirements at an early stage of Application lifecycle, to acting on alerts and events when the application runs in the environment.
Language Requirement - Fluent in English and Swedish
Key Responsibilities
Primary responsibilities - Handle incidents and problems to ensure service availability and SLA compliancy - Create and maintain operational documentation - Manage databases on MS SQL Server platform - Interact with business stakeholders and contribute with knowledge on infrastructure components - Develop our capabilities to act proactively, detecting and mitigating potential issues. - Work on continuous improvement
Skill Requirements
Mandatory Skills - Relevant academic education or equivalent work experience - Good knowledge of Window server - Good knowledge of MS MSQL Server - Analytical mindset - Troubleshooting and problem solving skills
Other Requirements
Secondary/preferred skills - MS Azure - OpenShift, Docker - IIoT - Experience from IT operations for manufacturing industry