SeniorAdministrator - Web App firewall, Cloud Security, Palo Alto Firewalls
India
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Job Description
SeniorAdministrator - Web App firewall, Cloud Security, Palo Alto Firewalls
Noida, Uttar Pradesh

Job Summary

We are looking for a skilled Network Security Engineer to support and maintain enterprise security infrastructure, including Prisma Access, Zscaler (ZIA/ZPA), and Palo Alto Networks firewalls. The role focuses on incident handling, troubleshooting, configuration support, and operational excellence.

Key Responsibilities

1. Incident Management & Troubleshooting Handle critical incidents and escalations. Troubleshoot: User access issues (VPN, proxy, SASE platforms) Application/website access issues DNS, latency, and connectivity problems Analyze logs using: Panorama (Palo Alto) Zscaler dashboards (ZIA/ZPA) Perform packet capture analysis (Wireshark/tcpdump) 2. SASE Platform Operations Provide operational support for: Prisma Access (Mobile Users, Remote Networks, Service Connections) Zscaler (ZIA – Internet Access, ZPA – Private Access) Troubleshoot: GlobalProtect VPN issues Zscaler Client Connector issues Monitor tunnel status (IPsec/GRE) and user traffic flow Tunnel failures (IPsec/GRE) Authentication and SSO issues 3. Firewall Administration Configure and manage Palo Alto Networks NGFWs: Security policies NAT rules URL filtering policies Support: App-ID and User-ID based policies SSL Decryption troubleshooting Monitor firewall health and logs

Skill Requirements

Hands-on experience with: Prisma Access Zscaler (ZIA/ZPA ) Palo Alto Networks firewalls Strong understanding of: TCP/IP, DNS, HTTP/HTTPS VPN technologies (IPsec, SSL VPN) Proxy concepts (PAC file, explicit proxy) Experience in: Log analysis Policy-based troubleshooting User access issue resolution

Other Requirements

Will there be client interview or not? NO Detailed JD: Shared below TP1(Name + SAP ID): Manoj Kumar (51443372) TP2(Name + SAP ID) Krishna Jha (51419782) JD: We are looking for a skilled Network Security Engineer to support and maintain enterprise security infrastructure, including Prisma Access, Zscaler (ZIA/ZPA), and Palo Alto Networks firewalls. The role focuses on incident handling, troubleshooting, configuration support, and operational excellence. Key Responsibilities: 1. Incident Management & Troubleshooting Handle critical incidents and escalations. Troubleshoot: User access issues (VPN, proxy, SASE platforms) Application/website access issues DNS, latency, and connectivity problems Analyze logs using: Panorama (Palo Alto) Zscaler dashboards (ZIA/ZPA) Perform packet capture analysis (Wireshark/tcpdump) 2. SASE Platform Operations Provide operational support for: Prisma Access (Mobile Users, Remote Networks, Service Connections) Zscaler (ZIA – Internet Access, ZPA – Private Access) Troubleshoot: GlobalProtect VPN issues Zscaler Client Connector issues Monitor tunnel status (IPsec/GRE) and user traffic flow Tunnel failures (IPsec/GRE) Authentication and SSO issues 3. Firewall Administration Configure and manage Palo Alto Networks NGFWs: Security policies NAT rules URL filtering policies Support: App-ID and User-ID based policies SSL Decryption troubleshooting Monitor firewall health and logs Required Skills: Hands-on experience with: Prisma Access Zscaler (ZIA/ZPA ) Palo Alto Networks firewalls Strong understanding of: TCP/IP, DNS, HTTP/HTTPS VPN technologies (IPsec, SSL VPN) Proxy concepts (PAC file, explicit proxy) Experience in: Log analysis Policy-based troubleshooting User access issue resolution
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.