SeniorAdministrator - XenDesktop, Citrix Machine Creation Services (MCS)
India
Job Description
SeniorAdministrator - XenDesktop, Citrix Machine Creation Services (MCS)
Noida, Uttar Pradesh

Job Summary

Candidate should have minimum 10+ years of experience in VDI, RDS, and Remote Application Delivery environments, with strong expertise in enterprise-scale virtual desktop infrastructure, performance optimization, and user experience transformation programs. Key Skill Required – VDI (Citrix / VMware Horizon / AVD) Microsoft RDS (Remote Desktop Services) VDI Platforms Citrix Virtual Apps & Desktops / VMware Horizon / Azure Virtual Desktop Design, deployment, and troubleshooting RDS Environment RDS architecture (Session Host, RD Gateway, RD Broker, RD Web) Application publishing & session management Virtualization VMware / Hyper-V / Azure infrastructure Resource allocation & optimization User Profile Management FSLogix / Citrix Profile Management Roaming profiles & container-based profiles Application Delivery Application virtualization (App-V / MSIX / Citrix apps) App layering concepts Performance Optimization Latency handling Session performance tuning Capacity planning Security & Access MFA integration Conditional access Secure remote access Automation & Scripting PowerShell automation Environment optimization scripts Monitoring & Analytics ControlUp / Citrix Director / Azure Monitor Session health & performance reporting Windows OS (VDI focus) Windows 10/11 multi-session OS optimization for VDI Networking Load balancing DNS, firewall, proxy integration Responsibilities for Intune and SCCM: Design and manage enterprise VDI and RDS infrastructure Define architecture for: High availability Scalability Performance optimization Deploy and configure: Session hosts Connection brokers Gateways Configure: Golden images Templates Pool management Publish virtual applications and desktops Manage: Application compatibility Ensure seamless access for: Business-critical applications Act as escalation point for: VDI outages Session failures Login issues Perform: Root Cause Analysis (RCA) Resolve: Complex multi-layer issues Governance, Documentation & Standards Define and maintain device management standards, policies, and operational guidelines. Review and approve L2 procedures, SOPs, and runbooks. Ensure accurate documentation of: Architecture diagrams Configuration baselines Known issues and workarounds Support audits, factory compliance reviews, and internal governance requirements. Leadership & Knowledge Enablement Provide technical leadership and mentoring to L2 support teams. Act as a key technical advisor to factory stakeholders, IT leadership, and security teams. Support onboarding of new factories, device types, or production use cases. Drive continuous improvement and innovation in VDI practices. Qualification - B-Tech or any equivalent bachelor’s degree

Key Responsibilities

Candidate should have minimum 10+ years of experience in VDI, RDS, and Remote Application Delivery environments, with strong expertise in enterprise-scale virtual desktop infrastructure, performance optimization, and user experience transformation programs. Key Skill Required – VDI (Citrix / VMware Horizon / AVD) Microsoft RDS (Remote Desktop Services) VDI Platforms Citrix Virtual Apps & Desktops / VMware Horizon / Azure Virtual Desktop Design, deployment, and troubleshooting RDS Environment RDS architecture (Session Host, RD Gateway, RD Broker, RD Web) Application publishing & session management Virtualization VMware / Hyper-V / Azure infrastructure Resource allocation & optimization User Profile Management FSLogix / Citrix Profile Management Roaming profiles & container-based profiles Application Delivery Application virtualization (App-V / MSIX / Citrix apps) App layering concepts Performance Optimization Latency handling Session performance tuning Capacity planning Security & Access MFA integration Conditional access Secure remote access Automation & Scripting PowerShell automation Environment optimization scripts Monitoring & Analytics ControlUp / Citrix Director / Azure Monitor Session health & performance reporting Windows OS (VDI focus) Windows 10/11 multi-session OS optimization for VDI Networking Load balancing DNS, firewall, proxy integration Responsibilities for Intune and SCCM: Design and manage enterprise VDI and RDS infrastructure Define architecture for: High availability Scalability Performance optimization Deploy and configure: Session hosts Connection brokers Gateways Configure: Golden images Templates Pool management Publish virtual applications and desktops Manage: Application compatibility Ensure seamless access for: Business-critical applications Act as escalation point for: VDI outages Session failures Login issues Perform: Root Cause Analysis (RCA) Resolve: Complex multi-layer issues Governance, Documentation & Standards Define and maintain device management standards, policies, and operational guidelines. Review and approve L2 procedures, SOPs, and runbooks. Ensure accurate documentation of: Architecture diagrams Configuration baselines Known issues and workarounds Support audits, factory compliance reviews, and internal governance requirements. Leadership & Knowledge Enablement Provide technical leadership and mentoring to L2 support teams. Act as a key technical advisor to factory stakeholders, IT leadership, and security teams. Support onboarding of new factories, device types, or production use cases. Drive continuous improvement and innovation in VDI practices. Qualification - B-Tech or any equivalent bachelor’s degree

Skill Requirements

Candidate should have minimum 10+ years of experience in VDI, RDS, and Remote Application Delivery environments, with strong expertise in enterprise-scale virtual desktop infrastructure, performance optimization, and user experience transformation programs. Key Skill Required – VDI (Citrix / VMware Horizon / AVD) Microsoft RDS (Remote Desktop Services) VDI Platforms Citrix Virtual Apps & Desktops / VMware Horizon / Azure Virtual Desktop Design, deployment, and troubleshooting RDS Environment RDS architecture (Session Host, RD Gateway, RD Broker, RD Web) Application publishing & session management Virtualization VMware / Hyper-V / Azure infrastructure Resource allocation & optimization User Profile Management FSLogix / Citrix Profile Management Roaming profiles & container-based profiles Application Delivery Application virtualization (App-V / MSIX / Citrix apps) App layering concepts Performance Optimization Latency handling Session performance tuning Capacity planning Security & Access MFA integration Conditional access Secure remote access Automation & Scripting PowerShell automation Environment optimization scripts Monitoring & Analytics ControlUp / Citrix Director / Azure Monitor Session health & performance reporting Windows OS (VDI focus) Windows 10/11 multi-session OS optimization for VDI Networking Load balancing DNS, firewall, proxy integration Responsibilities for Intune and SCCM: Design and manage enterprise VDI and RDS infrastructure Define architecture for: High availability Scalability Performance optimization Deploy and configure: Session hosts Connection brokers Gateways Configure: Golden images Templates Pool management Publish virtual applications and desktops Manage: Application compatibility Ensure seamless access for: Business-critical applications Act as escalation point for: VDI outages Session failures Login issues Perform: Root Cause Analysis (RCA) Resolve: Complex multi-layer issues Governance, Documentation & Standards Define and maintain device management standards, policies, and operational guidelines. Review and approve L2 procedures, SOPs, and runbooks. Ensure accurate documentation of: Architecture diagrams Configuration baselines Known issues and workarounds Support audits, factory compliance reviews, and internal governance requirements. Leadership & Knowledge Enablement Provide technical leadership and mentoring to L2 support teams. Act as a key technical advisor to factory stakeholders, IT leadership, and security teams. Support onboarding of new factories, device types, or production use cases. Drive continuous improvement and innovation in VDI practices. Qualification - B-Tech or any equivalent bachelor’s degree

Other Requirements

NA

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.