SeniorEngineer - Postfix,Microsoft Message Queuing
India
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Job Description
SeniorEngineer - Postfix,Microsoft Message Queuing
Chennai, Tamil Nadu

Job Summary

Middleware Ops – L1 Biztalk IIS

 

  • Monitor middleware environments (IIS /Apache/Tomcat /Biztalk)
  • Perform initial triage of incidents and alerts
  • Execute standard runbook activities (start/stop, restart services specially Biztalk platform)
  • Log and track incidents via ITSM tools (ServiceNow, Remedy)
  • Perform basic troubleshooting using SOPs and KB articles
  • Escalate unresolved issues to L2 with proper diagnostics
  • Handle user/service requests (SSL, access, configurations – basic level)
  • Basic knowledge of MySQL and Oracle
  • Maintain operational dashboards and reports
  • Ability to learn new technologies 
  • Create SOP’s, Knowledge documents for Biztalk and IIS

 

Middleware Ops – L1 Middleware/Integration

 

  • Monitor middleware environments (WSO2, MQ, TIBCO, APIs, web and app servers)
  • Perform initial triage of incidents and alerts
  • Execute standard runbook activities (start/stop, restart services)
  • Log and track incidents via ITSM tools (ServiceNow, Remedy)
  • Perform basic troubleshooting using SOPs and KB articles
  • Escalate unresolved issues to L2 with proper diagnostics
  • Handle user/service requests (SSL, access, configurations – basic level)
  • Maintain operational dashboards and reports
  • Ability to learn new technologies 
  • Create SOP’s  , Knowledge documents

 

 

 

  •  

 

 

Key Responsibilities

Required Skills - Middleware Ops – L1 Biztalk IIS

  • Knowledge about ITIL framework
  • Basic knowledge of JBoss, WebLogic, Apache, Tomcat, IIS and Biztalk and other web and app server platforms
  • Should have basic understanding of    Biztalk Platform
  • Certificate lifecycle management basic knowledge
  • Able to leverage the observability tools like Dynatrace, AppDynamics, DataDog and similar technologies for basic monitoring
  • Basic Knowledge of scripting tool like PowerShell or Linux Shell scripting.
  • Hands on experience in any of the following 
    • Application Operations
    • Middleware Operations
    • Integration Operations (Biztalk in specific)
  • Documentation skill for creating  SOP’s and runbooks and other documents as need in operations.

    Required Skill - Middleware Ops – L1 Middleware/Integration

    • Knowledge about ITIL framework
    • Basic knowledge of JBoss, WebLogic, Apache, Tomcat, WebSphere and other web and app server platforms
    • Should have basic understanding of    WSO2 API management technologies and other full API lifecycle management platform.
    • Basic knowledge of MQ services like IBM MQ and Kafka
    • Certificate lifecycle management basic knowledge
    • Able to leverage the observability tools like Dynatrace, AppDynamics, DataDog and similar technologies for basic monitoring
    • Basic Knowledge of scripting tool like PowerShell or Linux Shell scripting.
    • Hands on experience in any of the following 
      • Application Operations
      • Middleware Operations
      • Integration Operations
    • Documentation skill for creating  SOP’s and runbooks and other documents as need in operations.

     



Skill Requirements

Soft Skills - Middleware Ops – L1 Biztalk IIS

  • Excellent communication and conversation skills (Verbal and Written)
  • Excellent customer handling skills
  • Good documentation skills

    Soft Skill - Middleware Ops – L1 Middleware/Integration

    • Excellent communication and conversation skills (Verbal and Written)
    • Excellent customer handling skills
    • Good documentation skills

Other Requirements

Experience - Middleware Ops – L1 Biztalk IIS

1-3 years

Experience - Middleware Ops – L1 Middleware/Integration

1-3 years
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.