SeniorEngineer - Access/Rights Management Tool, Microsoft Windows
India
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Job Description
SeniorEngineer - Access/Rights Management Tool, Microsoft Windows
Gautam Buddha Nagar, Uttar Pradesh

Job Summary

User Access Management

Key Responsibilities

 Support User Access Management (UAM) operations and ensure smooth execution of daily tasks. • Track and report daily, weekly, and monthly operational metrics. • Handle incident and service requests for all P1, P2, and P3 issues related to User Access Management. • Perform troubleshooting and analysis of application errors and implement effective resolutions. • Monitor and manage Access Reconciliation functions, ensuring timely execution and addressing failures. • Produce reports on user provisioning/de-provisioning, inactive/disabled accounts, and maintain SOPs and Run Books. • Manage change tickets and ensure compliance with established processes. • Carry out minor enhancements in user forms, organization membership, and identity templates. • Coordinate with vendors and additional teams to maintain health and uptime of UAM application environment.

Skill Requirements

 Strong knowledge of IAM/UAM operations and JML process. • Basic knowledge of SQL and Linux (good to have). • Proficiency in Excel and ServiceNow for reporting and ticket management. • Strong client interfacing and communication skills. • Ability to perform log analysis and follow SOPs for issue resolution. • Ability to update SOPs and documentation regularly. • Good analytical and problem-solving skills for operational efficiency

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.