Job Summary

Job Summary We are looking for a detail-oriented and technically sound IAM Access Management Engineer to support enterprise Identity & Access Management operations. The role will be responsible for provisioning, de-provisioning, access modifications, access governance, and ensuring compliance with security policies and regulatory requirements. The engineer will work closely with application owners, security teams, and business stakeholders to provide secure and timely access management services. Based on internal IAM hiring requirements and IAM governance practices including RBAC, access reviews, identity lifecycle management, and access provisioning.

Key Responsibilities

Key Responsibilities Process user access requests across applications, systems, and infrastructure platforms within agreed SLAs. Perform user provisioning, de-provisioning, access modifications, and entitlement management. Validate approvals and ensure compliance with Role-Based Access Control (RBAC) policies. Manage security groups, distribution groups, and access permissions. Support onboarding, transfers, and offboarding activities as part of Identity Lifecycle Management. Monitor and resolve IAM incidents, service requests, and access-related issues. Perform periodic access reviews, recertification campaigns, and audit support activities. Maintain accurate audit trails, access records, and access governance documentation. Support Segregation of Duties (SoD) and least-privilege access principles. Collaborate with application support, cybersecurity, compliance, and business teams for access-related requests. Ensure compliance with organizational security policies, audit requirements, and regulatory standards.

Skill Requirements

Mandatory Technical Skills Strong understanding of: Identity & Access Management (IAM) User Access Management (UAM) Role-Based Access Control (RBAC) Identity Lifecycle Management Hands-on experience with: Active Directory Azure AD / Microsoft Entra ID Security Group Management Shared Drive Access Management Access Provisioning & De-provisioning Experience working with: ServiceNow or similar ticketing tools Access Governance processes Audit and Compliance requirements Good understanding of: Single Sign-On (SSO) Multi-Factor Authentication (MFA) Privileged Access concepts User Access Reviews (UAR)

Other Requirements

Preferred Skills Exposure to: Saviynt SailPoint RSA IGL CyberArk Okta Basic understanding of: Identity Governance & Administration (IGA) Segregation of Duties (SoD) IAM Automation Workflows Knowledge of PowerShell scripting is desirable. Soft Skills Strong analytical and troubleshooting skills. Good written and verbal communication skills. Client-facing and stakeholder management capabilities. Ability to work in a global support environment. Strong attention to detail with a security-first mindset. Educational Qualification Bachelor\'s Degree in Computer Science, Information Technology, Engineering, or equivalent. Preferred Certifications Microsoft Azure / Entra ID Certifications Saviynt Foundation Certification SailPoint Fundamentals ITIL Foundation IAM-related Security Certifications Key Competencies Identity & Access Management (IAM) User Access Management (UAM) Active Directory Administration Azure AD / Entra ID RBAC Administration Access Governance Identity Lifecycle Management Access Reviews & Certifications ServiceNow Operations Audit & Compliance Support