SeniorEngineer - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
United States
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Job Description
SeniorEngineer - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
Others, Texas

Job Summary

 Storage & Backup Engineer (Fresher    / L1) We are looking for enthusiastic fresh graduates or early career    professionals who want to build a career in IT Infrastructure with a focus    on Storage, Backup, and Data Center Operations. The role provides hands-on    exposure to enterprise environments while working closely with senior    engineers following ITIL processes and best practices.

Key Responsibilities

• Follow quality standards,    regulatory requirements, and company policies in all assigned tasks. •    Support IT Infrastructure operations using ITIL processes (Incident, Service    Request, Change, Problem) under supervision. • Assist in handling incidents,    service requests, and changes, adhering to defined processes and SLAs. •    Support Major Incident activities by assisting senior engineers with    diagnostics and documentation. • Ensure a positive customer experience    through timely response, quality execution, and clear communication. •    Assist in building and maintaining test / lab environments for validation    and learning. • Participate in testing, audits, and process reviews as    required. • Support project deliverables by executing assigned tasks within    defined timelines and quality standards. • Assist with day to day    infrastructure operations across compute, network, and basic storage    environments. • Maintain operational documentation and update SOPs / runbooks    where required.  

Skill Requirements

• Basic understanding of hardware and data    center components: o Compute servers o Network devices o Storage systems    (fundamental level) • Foundational knowledge of Ethernet and TCP/IP    networking: o IP addressing o VLAN basics o Switch fundamentals • Awareness    of storage concepts and protocols: o iSCSI o NFS o SMB (conceptual    understanding) Storage & Backup Exposure • Basic understanding of Block,    File (NAS), and Object storage concepts. • Awareness of enterprise storage    platforms (NetApp, Dell EMC, HPE – exposure level). • Basic knowledge of    backup and restore concepts and disaster recovery fundamentals. •    Understanding of performance, availability, and capacity monitoring    concepts. Automation & Tools • Introductory exposure to scripting or    automation (Python or PowerShell – basic level). • Awareness of monitoring    tools and alerting concepts. • Basic working knowledge of ticketing tools    such as ServiceNow or Remedy (or equivalent).  

Other Requirements

NA
Maximum Salary (US):  60000
Minimum Salary (US):  55000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.