Job Summary
The Training Manager is responsible for developing and executing comprehensive training strategies aligned with organizational goals and objectives. They must collaborate with department heads and executives to identify new and ongoing training needs across the organization and lead a team of training managers, ensuring their professional development and effective delivery of training programs.
Key Responsibilities
Training Management and Strategy
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Oversee the Training team, design and development of training materials, curricula, and resources.
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Implement metrics and assessment tools to measure the impact and effectiveness of training initiatives.
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Stay informed about industry trends, best practices, and advancements in learning and development.
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Manage the training budget, optimizing resources for maximum impact and cost-effectiveness.
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Foster a culture of continuous learning, innovation, and knowledge sharing within the organization.
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Provide regular reports and updates to senior leadership on training outcomes and future plans.
Stakeholder and Client Relationship Management
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Develop strong internal and external relationships.
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Establish and maintain relationships with external training vendors, as needed.
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Align internal and external customer expectations with the current capability and capacity of the team; proactively support the discovery of alternative solutions when there is a constraint.
ADHOC
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Provide accurate, timely, and professional reports to senior management for historical analysis, account status, and forecasting purposes.
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Provide best effort and cooperative spirit on special projects outside regular account responsibilities when/if requested.
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Participate in business meetings and general inputs in day-to-day improvements.
Skill Requirements
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Min/Preferred |
Skills, Knowledge, Abilities and Experience |
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Minimum |
Excellent written and verbal communications skills |
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Minimum |
Proven Time Management skills and techniques |
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Minimum |
Module and Assessment Development |
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Minimum |
Strong analytical/thinking skills |
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Minimum |
Ability to assess issues, define causes, and prioritize/execute solutions – problem solving skills. |
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Minimum |
Proven/demonstrated self-initiative, ability to work independently & in team environment, self-motivated and results oriented. |
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Minimum |
Strong presentation, listening, organizing, and planning skills; Highly proficient in time management, planning & prioritization. |
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Minimum |
Demonstrated ability to work collaboratively & lead in a fast changing and flexible environment |
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Minimum |
Ability to lead and inspire individuals and teams in direct, shared, or virtual roles |
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Minimum |
Ability to work with minimal supervision, highly self-motivated |
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Minimum |
Client and Stakeholder Management |
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Minimum |
Demonstrable ability to operate at prime customer contact level |
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Preferred |
Knowledge of Visio & MS Project |
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Preferred |
Proven experience of cross-functional working |
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Preferred |
Project coordination/management knowledge and experience |