Service Delivery Manager (DPO)
United States
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Job Description
Service Delivery Manager (DPO)
Others, New York

Job Summary

To understand the client requirement dynamics and to guide the team to develop / implement the solution/product as per the requirements of the client within defined parameters of time and quality.

Key Responsibilities

1. To Contribute To Business Development
2. To Contribute To Knowledge Development Of The Team
3. To Demonstrate Significant Industry / Solution Expertise
4. To Manage Clients & Accounts And Built Professional Relationships
5. To Understand The Client Engagement Dynamics And Provide Constant Direction And Guidance To Fellow Consultants

Skill Requirements

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Other Requirements

ROLE PROFILE – Mgr -RTR

 

HCL Job Level

E3.1

Function/Domain

Record to Report

Role Location

US

Position

1

Experience

16 -20 years

 


Job Profile
  • Support audit of financial statements as required
  • Balance sheet accounts reconciliation and intercompany reconciliation process
  • Analytical review balance sheet and profit and loss accounts
  • Perform a high-level review of both B/S and P/L for errors, omissions or inconsistencies
  • Assuring appropriate control environment in the General Ledger service
  • Establish and maintain end to end General Ledger process controls.
  • Be aware of the Depreciation policy of the organisation and set up recurring entries for Depreciation run
  • Ensure the Forex rates are uploaded into the GL Module before Month-end close
  • Strong End to End understanding in  R2R with good knowledge controls and process  SLAs and KPIs  per client requirements. Review Accounts Reconciliations and follow-up with stakeholders for open items resolution

Required Profile/ Experience
  • 15+ years of relevant experience having run recording and reporting of financial data.  This includes tasks like but not limited to, general ledger management, financial statement preparation, ensuring compliance with accounting standards and regulations
  • 5+ years of management experience with direct team oversight, including coaching and mentoring staff
  • To circulate and follow close calendar by business teams; to review P&L and posting any adjustment entries
  • Strong knowledge of Peoplesoft (ERP), Blackline and associated RTR automation tools (this is an indicative list only)
  • TTLH industry experience is highly preferred
  • Strong understanding of US GAAP, SEC reporting requirements and internal controls
  • Manage and publish SLAs / KPIs; Coach, Mentor and train new team members

Shift Time
  • Open to work in any shift environment

Education

  • Finance graduate/ post graduate

 

 

 
Maximum Salary (US):  120000
Minimum Salary (US):  90000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.