Solution Architect - Program & Project Management
Canada
Job Description
Solution Architect - Program & Project Management
Calgary, Alberta

Job Summary

 Candidate should be willing to work flexible shift timings. Should have experience working with Global clients. Should have total 5 years of relevant experience in Infrastructure. Should be involved into Project/Transition Management activities from past 5 or 7 years where he is PM from past 5+ years. Responsible for crisis management, process management, SLA adherence, service improvement, value adds etc. specific to his/her business unit – responsible for ensuring stability. Should be able to drive the run arena – sys admin, storage and backup service towers. Technical background preferred – should be comfortable and must know at least one OS flavor (UNIX, Windows), VMWARE, Storage and backup background would be an added advantage. Excellent verbal and written communication skills – mandatory – Interaction is required at senior business level and internal delivery teams. Excellent confidence level and good attitude – mandatory - Interaction is required at senior business level and internally delivery teams. Should be customer facing and have a friendly personality. KRA - Zero Escalation, Zero Surprise and Negotiator with the Customer Preferred ITIL and Six Sigma background. Must have project management skills. Five years of previous project management (due diligence, transition, delivery, etc) experience. Proficient with Project Management Tools including MS Project, and MS Office Suite. Solid knowledge of and demonstrated experience in project management processes and methodologies. Knowledge of and demonstrated experience in the project lifecycle Crisp communication and presentation skills. Well-developed negotiation and relationship skills. Ability to build consensus. Detail and big picture orientation. Ability to manage multiple tasks in parallel Strong interpersonal skills. ITIL certified Project Management Professional (PMP) or PRINCE2 Certification preferred

Key Responsibilities

 Candidate should be willing to work flexible shift timings. Should have experience working with Global clients. Should have total 5 years of relevant experience in Infrastructure. Should be involved into Project/Transition Management activities from past 5 or 7 years where he is PM from past 5+ years. Responsible for crisis management, process management, SLA adherence, service improvement, value adds etc. specific to his/her business unit – responsible for ensuring stability. Should be able to drive the run arena – sys admin, storage and backup service towers. Technical background preferred – should be comfortable and must know at least one OS flavor (UNIX, Windows), VMWARE, Storage and backup background would be an added advantage. Excellent verbal and written communication skills – mandatory – Interaction is required at senior business level and internal delivery teams. Excellent confidence level and good attitude – mandatory - Interaction is required at senior business level and internally delivery teams. Should be customer facing and have a friendly personality. KRA - Zero Escalation, Zero Surprise and Negotiator with the Customer Preferred ITIL and Six Sigma background. Must have project management skills. Five years of previous project management (due diligence, transition, delivery, etc) experience. Proficient with Project Management Tools including MS Project, and MS Office Suite. Solid knowledge of and demonstrated experience in project management processes and methodologies. Knowledge of and demonstrated experience in the project lifecycle Crisp communication and presentation skills. Well-developed negotiation and relationship skills. Ability to build consensus. Detail and big picture orientation. Ability to manage multiple tasks in parallel Strong interpersonal skills. ITIL certified Project Management Professional (PMP) or PRINCE2 Certification preferred

Skill Requirements

 Candidate should be willing to work flexible shift timings. Should have experience working with Global clients. Should have total 5 years of relevant experience in Infrastructure. Should be involved into Project/Transition Management activities from past 5 or 7 years where he is PM from past 5+ years. Responsible for crisis management, process management, SLA adherence, service improvement, value adds etc. specific to his/her business unit – responsible for ensuring stability. Should be able to drive the run arena – sys admin, storage and backup service towers. Technical background preferred – should be comfortable and must know at least one OS flavor (UNIX, Windows), VMWARE, Storage and backup background would be an added advantage. Excellent verbal and written communication skills – mandatory – Interaction is required at senior business level and internal delivery teams. Excellent confidence level and good attitude – mandatory - Interaction is required at senior business level and internally delivery teams. Should be customer facing and have a friendly personality. KRA - Zero Escalation, Zero Surprise and Negotiator with the Customer Preferred ITIL and Six Sigma background. Must have project management skills. Five years of previous project management (due diligence, transition, delivery, etc) experience. Proficient with Project Management Tools including MS Project, and MS Office Suite. Solid knowledge of and demonstrated experience in project management processes and methodologies. Knowledge of and demonstrated experience in the project lifecycle Crisp communication and presentation skills. Well-developed negotiation and relationship skills. Ability to build consensus. Detail and big picture orientation. Ability to manage multiple tasks in parallel Strong interpersonal skills. ITIL certified Project Management Professional (PMP) or PRINCE2 Certification preferred

Other Requirements

 Candidate should be willing to work flexible shift timings. Should have experience working with Global clients. Should have total 5 years of relevant experience in Infrastructure. Should be involved into Project/Transition Management activities from past 5 or 7 years where he is PM from past 5+ years. Responsible for crisis management, process management, SLA adherence, service improvement, value adds etc. specific to his/her business unit – responsible for ensuring stability. Should be able to drive the run arena – sys admin, storage and backup service towers. Technical background preferred – should be comfortable and must know at least one OS flavor (UNIX, Windows), VMWARE, Storage and backup background would be an added advantage. Excellent verbal and written communication skills – mandatory – Interaction is required at senior business level and internal delivery teams. Excellent confidence level and good attitude – mandatory - Interaction is required at senior business level and internally delivery teams. Should be customer facing and have a friendly personality. KRA - Zero Escalation, Zero Surprise and Negotiator with the Customer Preferred ITIL and Six Sigma background. Must have project management skills. Five years of previous project management (due diligence, transition, delivery, etc) experience. Proficient with Project Management Tools including MS Project, and MS Office Suite. Solid knowledge of and demonstrated experience in project management processes and methodologies. Knowledge of and demonstrated experience in the project lifecycle Crisp communication and presentation skills. Well-developed negotiation and relationship skills. Ability to build consensus. Detail and big picture orientation. Ability to manage multiple tasks in parallel Strong interpersonal skills. ITIL certified Project Management Professional (PMP) or PRINCE2 Certification preferred

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.