Job Summary
Job Description : Service Entry Sheet Creation (GR for Service Based PO) & Purchase Requisition Creation (Band E1.1)Job Summary:We are seeking a highly detail-oriented and experienced professional for the role of Senior Analyst – Service Entry & Purchase Requisition. The individual will be responsible for end-to-end management of Service Entry Sheet (SES) and Purchase Requisition (PR) processes in SAP, ensuring accuracy, compliance, and timeline adherence.The role requires strong stakeholder management, problem-solving capabilities, and the ability to handle escalations effectively while maintaining high service quality. The candidate should be comfortable working in a dynamic environment with flexible shift requirements.Key Responsibilities:• Perform end-to-end creation, validation, and processing of Service Entry Sheets (SES) in SAP with high accuracy• Create, review, and manage Purchase Requisitions (PRs) in compliance with business requirements and policies• Act as a subject matter expert (SME) for SES and PR processes, providing guidance to team members• Monitor and ensure adherence to SLAs, KPIs, and quality standards• Proactively identify and resolve discrepancies, bottlenecks, and process gaps• Handle client and supplier escalations through emails and calls, ensuring timely resolution• Collaborate with cross-functional teams (procurement, finance, operations) for issue resolution and process alignment• Prepare and analyse reports using MS Excel, highlighting trends, risks, and improvement areas• Drive process improvements, automation opportunities, and standardization initiatives• Support audits and ensure adherence to compliance and internal controls• Assist in training, mentoring, and onboarding of new team membersMandatory Skills & Experience:• Strong hands-on experience in SAP (SES and PR creation & management)• Advanced working knowledge of MS Excel (formulas, data analysis, reporting)• Excellent communication and stakeholder management skills• Strong analytical and problem-solving abilities• Proven ability to handle escalations and critical business scenarios• High attention to detail with the ability to manage multiple priorities• Experience level should be between 5-7 years in Procurement OperationsWork Conditions & Shift Details:• Work Mode: Work from Office• Shift Flexibility: Required• Shift Timings: Willingness to work in global shift rotations supporting US, UK, APAC, and EMAE regions• Shift Duration: 9.5 hoursPreferred Attributes:• Prior experience in procurement, accounts payable• Experience in process improvement, automation, or transition projects• Strong leadership qualities with experience in mentoring or guiding junior team members• Customer-centric mindset with a focus on quality and continuous improvement
Key Responsibilities
2. Ensure To Adjust Debit / Credit Notes While Processing Invoices Payments
3. Co-Ordinate With Vendor Master Team For Cheking Currencies And Mode Of Payment (Ech / Check) Etc.
4. Ensure All Due Payments Are Picked Up For Payments In Proposal And Handling Any Exception
5. Draft Payment Proposal And Share It With Business/ Treasury For Approvals. Monitor And Reconcile Payment Transactions To Ensure Accuracy And Compliance.Ensure Adherence To Internal Controls And Policies
Skill Requirements
2. Proficient In Written And Verbal Communication, With A Service-Oriented Mindset.
3. Excellent Attention To Detail And Ability To Perform Quality Reviews Of Financial Transactions.
4. Familiarity With Vendor Management And Collaboration With Finance Operations.
5. Proficiency In Financial Software And Tools Relevant To Invoice Processing.
Other Requirements
2. Certifications In Accounts Payable Or Finance Management (Optional But Valuable)