Job Summary
Key Responsibilities
• Define quality control measures for account setup accuracy.
• Conduct audits and reviews to ensure compliance with policies.
• Analyze trends in account errors and recommend corrective actions.
• Collaborate with cross-functional teams to streamline workflows.
• Develop training materials and conduct refresher sessions.
• Track and report quality metrics to leadership.
• Support system testing and UAT for new account setup features.
• Act as a liaison between operations and compliance teams.
Skill Requirements
• Quality Assurance: Define and monitor quality control measures for account setup.
• Audit Readiness: Ensure documentation and processes meet audit standards.
• Trend Analysis: Identify patterns in errors and recommend process changes.
• Training Development: Create and deliver training content for process consistency.
• Tool Testing: Participate in UAT and system enhancement validations.
• Stakeholder Engagement: Liaise with compliance and operations for alignment.
• Metrics Reporting: Track and report quality KPIs to leadership.
Other Requirements
1. B.Com/M.Com/Bba/Mba Qualifications Are Required.
2. Optional But Valuable: Certification In Accounts Payable Or Financial Management
3 - 4 Years Experiance