Job Summary

Roles & ResponsibilitiesApplication support and enhancement for enterprise integration platforms Kafka, Kong API Management (APIM), and Boomi across production and sub-production environments.Handle ITSM incidents, service requests, change, problem, and RCA management for all supported integration platforms.Support Kafka configurations, manage platform stability, topic configurations, and operational changes in prod and sub-prod.Own Boomi platform infrastructure accountability for both prod and sub-prod; support production deployments and production infrastructure updates, while partnering with Dev teams for application-level changes.Support Kong APIM production deployments via Jenkins, including merging requests, validating deployments on the UI, and handling sensitive and non-sensitive changes.Perform API key updates and configuration changes in production for Kong, coordinating with Dev and DevOps teams where required.Manage and support secrets, certificates, and key rotations using Azure Key Vault for integration platforms and APIs.Perform production Key Vault updates (keys, secrets, certificates) in line with security and change management processes.  Support integration workloads running on AKS, including coordination for deployments, configuration updates, and platform validation.Monitor platform health, performance, and availability; proactively detect and resolve integration issues.Implement and enforce observability standards (logging, monitoring, alerting, dashboards).Define and uphold integration standards, governance, and operational best practices.Maintain runbooks, SOPs, and knowledge base documentation to support operational excellence.Identify opportunities for automation, Jenkins optimization, and continuous improvement.Ensure adherence to SLAs, SLOs, and operational KPIs.Technical SkillsHands-on experience supporting Kafka, Kong APIM, and/or Boomi in production environments.Experience with Jenkins-based deployment pipelines and production change validation.Strong understanding of REST APIs, event-driven architectures, and messaging systems.Experience with monitoring and logging tools (Splunk, Dynatrace, or similar).Strong troubleshooting skills across distributed systems and integrations.Working knowledge of Linux, networking fundamentals, and cloud platforms.Working knowledge of AKS concepts: clusters, namespaces, pods, services, ingress, scaling, and configuration management.Understanding of secure secret management for containerized and API-based platforms.Familiarity with AKS monitoring and logging.Good to HaveExperience with ServiceNow ITSM / ITOM processes.Knowledge of API security concepts (OAuth, mTLS, rate limiting, key management).Exposure to CI/CD automation and scripting.Familiarity with cloud-native and containerized platforms.Experience working with cross-functional Dev, DevOps, and vendor teams.

Key Responsibilities

1. Lead a team of developers in the design, development, and implementation of projects using spring boot and kafka.
2. Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
3. Conduct code reviews, performance tuning, and troubleshooting to ensure the quality and performance of applications.
4. Implement best practices for software development, including coding standards, testing, and deployment processes.
5. Provide technical guidance and mentorship to team members to foster their professional growth and development.

Skill Requirements

1. Proficiency in spring boot framework for building enterprise java applications.
2. Strong experience in working with kafka for real-time data streaming and processing.
3. In-depth knowledge of microservices architecture and restful api design.
4. Familiarity with cloud services and containerization technologies like docker and kubernetes.
5. Excellent problem-solving and analytical abilities to troubleshoot technical issues and optimize system performance.

Other Requirements

1.Relevant certifications in springboot or kafka are a plus.