Sr Administrator (Support & Operations)
India
Job Description
Sr Administrator (Support & Operations)
Others, Tamil Nadu

Job Summary

Job Title: L2 Windows / GPO Engineer – M365 Migration (Offshore – Chennai)

1.Provide L2 support for Windows environment during Microsoft 365 (Teams T2T) migration

2.Manage and support Group Policy Objects (GPO) configuration and troubleshooting 

3.Perform device hardening and baseline policy implementation as per target tenant standards

4.Support Azure AD Join / Hybrid Join and domain-related configurations

5.Ensure endpoint readiness and compliance prior to migration waves

6.Troubleshoot Windows OS issues impacting migration (login, profile, connectivity)

7.Support user profile management and local/roaming profile issues

8.Validate and deploy security policies, BitLocker, and endpoint protection settings

9.Assist in Active Directory clean-up and synchronization readiness

10.Troubleshoot network, DNS, and authentication (Kerberos/NTLM) issues

11.Work closely with Intune / SCCM teams for device configuration and policy deployment

12.Support software packaging, deployment, and updates for migration readiness

13.Investigate performance issues on endpoints affecting migration tools and apps

14.Coordinate with migration SME and Deskside teams for issue resolution

15.Maintain system health checks and reporting dashboards

16.Document GPO changes, configurations, and troubleshooting steps

17.Support cutover activities and hypercare phase for Windows-related issues

18.Ensure compliance with organizational security and IT policies

19.Participate in migration war-room calls and provide status updates

Key Responsibilities

Job Title: L2 Windows / GPO Engineer – M365 Migration (Offshore – Chennai)

1.Provide L2 support for Windows environment during Microsoft 365 (Teams T2T) migration

2.Manage and support Group Policy Objects (GPO) configuration and troubleshooting 

3.Perform device hardening and baseline policy implementation as per target tenant standards

4.Support Azure AD Join / Hybrid Join and domain-related configurations

5.Ensure endpoint readiness and compliance prior to migration waves

6.Troubleshoot Windows OS issues impacting migration (login, profile, connectivity)

7.Support user profile management and local/roaming profile issues

8.Validate and deploy security policies, BitLocker, and endpoint protection settings

9.Assist in Active Directory clean-up and synchronization readiness

10.Troubleshoot network, DNS, and authentication (Kerberos/NTLM) issues

11.Work closely with Intune / SCCM teams for device configuration and policy deployment

12.Support software packaging, deployment, and updates for migration readiness

13.Investigate performance issues on endpoints affecting migration tools and apps

14.Coordinate with migration SME and Deskside teams for issue resolution

15.Maintain system health checks and reporting dashboards

16.Document GPO changes, configurations, and troubleshooting steps

17.Support cutover activities and hypercare phase for Windows-related issues

18.Ensure compliance with organizational security and IT policies

19.Participate in migration war-room calls and provide status updates

Skill Requirements

Job Title: L2 Windows / GPO Engineer – M365 Migration (Offshore – Chennai)

1.Provide L2 support for Windows environment during Microsoft 365 (Teams T2T) migration

2.Manage and support Group Policy Objects (GPO) configuration and troubleshooting 

3.Perform device hardening and baseline policy implementation as per target tenant standards

4.Support Azure AD Join / Hybrid Join and domain-related configurations

5.Ensure endpoint readiness and compliance prior to migration waves

6.Troubleshoot Windows OS issues impacting migration (login, profile, connectivity)

7.Support user profile management and local/roaming profile issues

8.Validate and deploy security policies, BitLocker, and endpoint protection settings

9.Assist in Active Directory clean-up and synchronization readiness

10.Troubleshoot network, DNS, and authentication (Kerberos/NTLM) issues

11.Work closely with Intune / SCCM teams for device configuration and policy deployment

12.Support software packaging, deployment, and updates for migration readiness

13.Investigate performance issues on endpoints affecting migration tools and apps

14.Coordinate with migration SME and Deskside teams for issue resolution

15.Maintain system health checks and reporting dashboards

16.Document GPO changes, configurations, and troubleshooting steps

17.Support cutover activities and hypercare phase for Windows-related issues

18.Ensure compliance with organizational security and IT policies

19.Participate in migration war-room calls and provide status updates

Other Requirements

Job Title: L2 Windows / GPO Engineer – M365 Migration (Offshore – Chennai)

1.Provide L2 support for Windows environment during Microsoft 365 (Teams T2T) migration

2.Manage and support Group Policy Objects (GPO) configuration and troubleshooting 

3.Perform device hardening and baseline policy implementation as per target tenant standards

4.Support Azure AD Join / Hybrid Join and domain-related configurations

5.Ensure endpoint readiness and compliance prior to migration waves

6.Troubleshoot Windows OS issues impacting migration (login, profile, connectivity)

7.Support user profile management and local/roaming profile issues

8.Validate and deploy security policies, BitLocker, and endpoint protection settings

9.Assist in Active Directory clean-up and synchronization readiness

10.Troubleshoot network, DNS, and authentication (Kerberos/NTLM) issues

11.Work closely with Intune / SCCM teams for device configuration and policy deployment

12.Support software packaging, deployment, and updates for migration readiness

13.Investigate performance issues on endpoints affecting migration tools and apps

14.Coordinate with migration SME and Deskside teams for issue resolution

15.Maintain system health checks and reporting dashboards

16.Document GPO changes, configurations, and troubleshooting steps

17.Support cutover activities and hypercare phase for Windows-related issues

18.Ensure compliance with organizational security and IT policies

19.Participate in migration war-room calls and provide status updates

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.