Sr Administrator (Support & Operations)

India
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Job Description

Sr Administrator (Support & Operations)

Chennai, Tamil Nadu

Job Summary

Typically 4+ years of experience in OCI platform support

•             Oracle Internet Directory (OID), Oracle Access Manager (OAM)

Underlying Platform: Oracle WebLogic Server

•             An experienced Oracle Fusion Middleware L2 Engineer to administer, support and troubleshoot enterprise Oracle Middleware environments. The candidate should have strong hands-on expertise in OID/OAM

•             The role will be responsible for, , security and access integrations, production incident resolution, patching, monitoring and operational support.

•             .

1. Oracle Internet Directory (OID)

•             Administration and operational support of Oracle Internet Directory.

•             Support LDAP directory services used by enterprise applications.

•             Troubleshoot LDAP connectivity, authentication and directory-related application issues.

•             Support user/group and directory integration troubleshooting.

•             Monitor OID availability and diagnose service/configuration issues.

•             Coordinate troubleshooting of integrations between OID, OAM, WebLogic and applications.

2. Oracle Access Manager (OAM)

•             Administration and operational support of Oracle Access Manager.

•             Troubleshoot authentication, SSO and application-access issues.

•             Support integrations between OAM, OID, WebLogic and protected applications.

•             Troubleshoot authentication flows, access policies and application onboarding/configuration issues.

•             Support certificates and SSL-related troubleshooting associated with authentication services.

Key Responsibilities

3. Production Support Responsibilities

•             Provide L2 support on OID / OAM service outages.

•             Perform root-cause analysis for recurring and critical issues.

•             Support production deployments, releases and configuration changes.

•             Support patching and maintenance activities.

•             Participate in incident, problem and change-management processes.

•             Prepare/update technical documentation, SOPs, runbooks and troubleshooting procedures.

•             Work with application, database, network, security, infrastructure and vendor teams for issue resolution.

•             Participate in major incident calls and drive middleware-related technical investigation.

• Oracle Internet Directory (OID) , Oracle Access Manager (OAM), Linux/Unix 

 

Skill Requirements




Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.