Sr Administrator (Support & Operations)
India
Job Description
Sr Administrator (Support & Operations)
Bengaluru, Karnataka

Job Summary

Job Overview- 

The trainer will be responsible to design templates, run campaigns, represent

data using instructional design and perform the role of a SPOC for all training

related activities. Key responsibilities include assessing training needs, creating training materials and delivering Sessions. Trainers need to possess excellent presentation and communication skills, along with a calm and patient demeanor
Responsibilities- 

Assess training needs
Develop training manuals and materials
Conduct surveys and evaluate training
Setup training systems
Design all email templates as per need
Design Soft Skill course content
Working Knowledge in MS Office
Determine course content according to objectives
Knowledge of modern training techniques and tools in technical subjects
Execute training sessions, webinars, workshops etc. in groups or individually
Observe and evaluate results of training programs
Determine overall effectiveness of programs and make improvements
MIS & Reporting including feedback analysis
Other duties as assigned by the management


 

Qualification                                  - Graduate / Post Graduate
Experience                                      - Minimum 8 – 10 yrs. in a similar role

Key Responsibilities

Job Overview- 

The trainer will be responsible to design templates, run campaigns, represent

data using instructional design and perform the role of a SPOC for all training

related activities. Key responsibilities include assessing training needs, creating training materials and delivering Sessions. Trainers need to possess excellent presentation and communication skills, along with a calm and patient demeanor
Responsibilities- 

Assess training needs
Develop training manuals and materials
Conduct surveys and evaluate training
Setup training systems
Design all email templates as per need
Design Soft Skill course content
Working Knowledge in MS Office
Determine course content according to objectives
Knowledge of modern training techniques and tools in technical subjects
Execute training sessions, webinars, workshops etc. in groups or individually
Observe and evaluate results of training programs
Determine overall effectiveness of programs and make improvements
MIS & Reporting including feedback analysis
Other duties as assigned by the management


 

Qualification                                  - Graduate / Post Graduate
Experience                                      - Minimum 8 – 10 yrs. in a similar role

Skill Requirements

null

Other Requirements

null
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.