Sr Administrator (Support & Operations)
India
Job Description
Sr Administrator (Support & Operations)
Bengaluru, Karnataka

Job Summary

ROLE SUMMARY Executes Windows patching across SG\'s estate via SCCM and equivalent tooling. Handles routine cycles, monthly cumulative updates and emergency out-of-band patches. KEY RESPONSIBILITIES ■ Execute monthly Windows patching cycles via SCCM software-update groups. ■ Handle out-of-band patches and emergency CVE response. ■ Validate patch compliance and remediate failed deployments. ■ Coordinate with application owners on reboot windows. ■ Maintain runbooks for common patching scenarios. ■ Produce closed-loop verification evidence. REQUIRED TECHNICAL SKILLS ■ Hands-on SCCM software-update administration. ■ Windows Server and client patching experience. ■ PowerShell scripting for routine tasks. ■ Familiarity with WSUS and patch supersedence. PREFERRED / NICE TO HAVE ■ Exposure to Intune-based patching. ■ Azure Arc-managed servers experience. EXPERIENCE & CERTIFICATIONS ■ 3+ years Windows operations / patching. ■ Certifications: Microsoft Certified Endpoint Administrator Associate. SOFT SKILLS ■ Process-oriented operator. ■ Comfortable with structured patch cycles. ■ Reliable handover discipline.

Key Responsibilities

ROLE SUMMARY Executes Windows patching across SG\'s estate via SCCM and equivalent tooling. Handles routine cycles, monthly cumulative updates and emergency out-of-band patches. KEY RESPONSIBILITIES ■ Execute monthly Windows patching cycles via SCCM software-update groups. ■ Handle out-of-band patches and emergency CVE response. ■ Validate patch compliance and remediate failed deployments. ■ Coordinate with application owners on reboot windows. ■ Maintain runbooks for common patching scenarios. ■ Produce closed-loop verification evidence. REQUIRED TECHNICAL SKILLS ■ Hands-on SCCM software-update administration. ■ Windows Server and client patching experience. ■ PowerShell scripting for routine tasks. ■ Familiarity with WSUS and patch supersedence. PREFERRED / NICE TO HAVE ■ Exposure to Intune-based patching. ■ Azure Arc-managed servers experience. EXPERIENCE & CERTIFICATIONS ■ 3+ years Windows operations / patching. ■ Certifications: Microsoft Certified Endpoint Administrator Associate. SOFT SKILLS ■ Process-oriented operator. ■ Comfortable with structured patch cycles. ■ Reliable handover discipline.

Skill Requirements

ROLE SUMMARY Executes Windows patching across SG\'s estate via SCCM and equivalent tooling. Handles routine cycles, monthly cumulative updates and emergency out-of-band patches. KEY RESPONSIBILITIES ■ Execute monthly Windows patching cycles via SCCM software-update groups. ■ Handle out-of-band patches and emergency CVE response. ■ Validate patch compliance and remediate failed deployments. ■ Coordinate with application owners on reboot windows. ■ Maintain runbooks for common patching scenarios. ■ Produce closed-loop verification evidence. REQUIRED TECHNICAL SKILLS ■ Hands-on SCCM software-update administration. ■ Windows Server and client patching experience. ■ PowerShell scripting for routine tasks. ■ Familiarity with WSUS and patch supersedence. PREFERRED / NICE TO HAVE ■ Exposure to Intune-based patching. ■ Azure Arc-managed servers experience. EXPERIENCE & CERTIFICATIONS ■ 3+ years Windows operations / patching. ■ Certifications: Microsoft Certified Endpoint Administrator Associate. SOFT SKILLS ■ Process-oriented operator. ■ Comfortable with structured patch cycles. ■ Reliable handover discipline.

Other Requirements

ROLE SUMMARY Executes Windows patching across SG\'s estate via SCCM and equivalent tooling. Handles routine cycles, monthly cumulative updates and emergency out-of-band patches. KEY RESPONSIBILITIES ■ Execute monthly Windows patching cycles via SCCM software-update groups. ■ Handle out-of-band patches and emergency CVE response. ■ Validate patch compliance and remediate failed deployments. ■ Coordinate with application owners on reboot windows. ■ Maintain runbooks for common patching scenarios. ■ Produce closed-loop verification evidence. REQUIRED TECHNICAL SKILLS ■ Hands-on SCCM software-update administration. ■ Windows Server and client patching experience. ■ PowerShell scripting for routine tasks. ■ Familiarity with WSUS and patch supersedence. PREFERRED / NICE TO HAVE ■ Exposure to Intune-based patching. ■ Azure Arc-managed servers experience. EXPERIENCE & CERTIFICATIONS ■ 3+ years Windows operations / patching. ■ Certifications: Microsoft Certified Endpoint Administrator Associate. SOFT SKILLS ■ Process-oriented operator. ■ Comfortable with structured patch cycles. ■ Reliable handover discipline.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.