Sr Administrator (Support & Operations)
India
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Job Description
Sr Administrator (Support & Operations)
Chennai, Tamil Nadu

Job Summary

Autosys - L2 - Specialist

Key Responsibilities

 Incident & Problem Management: Provide Tier-2 support for Autosys platforms by analyzing job aborts, resolving delays, and troubleshooting agent connectivity issues within defined SLAs. Job Maintenance & Scripting: Modify and write Job Information Language (JIL) definitions, and automate repetitive operational tasks using Shell, Python, or Perl. Platform Administration: Install, configure, and upgrade Autosys agents. Support patching and maintenance activities across Linux/Unix and Windows environments. Monitoring & Health Checks: Perform start-of-day (SOD) and end-of-day (EOD) batch validations. Monitor platform health using tools like ITRS Geneos, Splunk, or Grafana. Database & Workflow Troubleshooting: Write and execute complex SQL and PL/SQL queries to investigate database-dependent job failures. ITIL Compliance: Manage tickets using ITSM platforms like ServiceNow, document root cause analysis (RCA), and participate in change management.

Skill Requirements

 Experience: Typically 3 to 6 years of experience in IT production support, application operations, or systems administration. Technical Skills: Hands-on experience with CA Autosys Workload Automation, advanced Unix/Linux commands, and relational databases (Oracle/SQL Server).Soft Skills: Strong problem-solving, stakeholder communication, and the ability to work in rotational shifts.

Other Requirements

 ITIL, Good communication
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.