Job Summary
Project Manager
JOB DESCRIPTION:-
- Candidate should be willing to work flexible shift timings.
- Should have experience working with Global clients.
- Should have total 5 years of relevant experience in Infrastructure.
- Should be involved into Project/Transition Management activities from past 5 or 7 years where he is PM from past 3 years.
Key Responsibilities
KEY RESPONSIBILITIES:-
1. Responsible for crisis management, process management, SLA adherence, service improvement, value adds etc. specific to his/her business unit – responsible for ensuring stability.
2. Should be able to drive the run arena – sys admin, storage and backup service towers.
3. Technical background preferred – should be comfortable and must know at least one OS flavor (UNIX , Windows), VMWARE, Storage and backup background would be an added advantage.
4. Excellent verbal and written communication skills – mandatory – Interaction is required at senior business level and internal delivery teams.
5. Excellent confidence level and good attitude – mandatory - Interaction is required at senior business level and internally delivery teams.
6. Should be customer facing and have a friendly personality.
7. KRA - Zero Escalation, Zero Surprise and Negotiator with the Customer
8. Preferred ITIL and Six Sigma background.
9. Must have project management skills.
Skill Requirements
SKILLS REQUIRED :-
- Five years of previous project management (due diligence, transition, delivery, etc) experience.
- Proficient with Project Management Tools including MS Project, and MS Office Suite.
- Solid knowledge of and demonstrated experience in project management processes and methodologies.
- Knowledge of and demonstrated experience in the project lifecycle
- Crisp communication and presentation skills.
- Well-developed negotiation and relationship skills.
- Ability to build consensus.
- Detail and big picture orientation.
- Organization and time management skills: Operates independently with minimal guidance by management.
- Ability to manage multiple tasks in parallel
- Strong interpersonal skills.
- ITIL certified
- Project Management Professional (PMP) or PRINCE2 Certification preferred.
- Six Sigma Yellow or Green Belt Certification a plus.