Job Responsibilities : Key Responsibilities Provide L2 support for Microsoft Azure infrastructure, including Virtual Machines, Storage, Networking, Backup, and Identity services. Monitor Azure environments, troubleshoot incidents, perform root cause analysis, and ensure SLA compliance. Manage Azure resources such as VNETs, NSGs, Load Balancers, VPNs, Azure AD, and Azure Monitor. Execute provisioning, configuration changes, patching, backup validation, and operational maintenance activities. Support cloud governance, security compliance, cost optimization, and documentation of operational procedures. Collaborate with L3 teams, application teams, and customers for issue resolution, service improvements, and project transitions.