Sr Administrator (Support & Operations)
India
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Job Description
Sr Administrator (Support & Operations)
| Pune, MaharashtraBangalore, Karnataka

Job Summary

We are seeking a highly skilled and experienced Architect for Certificate Hub Management L2 to join our team in Pune or Hyderabad, India. This role is responsible for designing, implementing, and managing robust certificate management solutions, ensuring secure and efficient digital certificate lifecycle operations across the organization. Key Responsibilities Design and architect Certificate Hub solutions, including PKI (Public Key Infrastructure) and certificate lifecycle management systems. Lead the implementation of certificate management platforms and integrations with enterprise applications and infrastructure. Develop and enforce certificate issuance, renewal, revocation, and auditing processes to ensure compliance and security. Collaborate with IT security, operations, and development teams to define certificate requirements and best practices. Perform L2 troubleshooting and support for certificate-related incidents and requests. Monitor, analyze, and optimize certificate hub performance and reliability. Prepare technical documentation, architecture diagrams, and process flows for certificate management solutions. Stay updated with industry trends, standards, and regulatory requirements related to certificate management and PKI. Conduct training and knowledge transfer to L1 support teams and stakeholders. Required Qualifications Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. Minimum 8 years of experience in IT architecture, with at least 3 years focusing on PKI and certificate management. Strong understanding of digital certificates, PKI, SSL/TLS, encryption, and authentication protocols. Hands-on experience with certificate management platforms (e.g., Venafi, DigiCert, Microsoft CA, OpenSSL). Expertise in designing and implementing certificate lifecycle management processes. Experience with cloud certificate management (e.g., AWS Certificate Manager, Azure Key Vault). Excellent problem-solving skills and ability to handle L2 support escalations effectively. Strong communication and documentation skills. Relevant certifications (e.g., CISSP, CISA, CCSP, Microsoft Certified: Security, Compliance, and Identity Fundamentals) are preferred. Preferred Skills Experience in large-scale enterprise environments. Knowledge of automation and orchestration tools for certificate management. Ability to work collaboratively across distributed teams in a multicultural environment. Project management and leadership capabilities. 

Key Responsibilities

Key Responsibilities Design and architect Certificate Hub solutions, including PKI (Public Key Infrastructure) and certificate lifecycle management systems. Lead the implementation of certificate management platforms and integrations with enterprise applications and infrastructure. Develop and enforce certificate issuance, renewal, revocation, and auditing processes to ensure compliance and security. Collaborate with IT security, operations, and development teams to define certificate requirements and best practices. Perform L2 troubleshooting and support for certificate-related incidents and requests. Monitor, analyze, and optimize certificate hub performance and reliability. Prepare technical documentation, architecture diagrams, and process flows for certificate management solutions. Stay updated with industry trends, standards, and regulatory requirements related to certificate management and PKI. Conduct training and knowledge transfer to L1 support teams and stakeholders. 

Skill Requirements

Experience in large-scale enterprise environments. Knowledge of automation and orchestration tools for certificate management. Ability to work collaboratively across distributed teams in a multicultural environment. Project management and leadership capabilities. 

Other Requirements

NA
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.