Job Summary

Job Description for Mainframe Others – IMS Systems & DBA :

IMS DB support experience with version 13 onwards.

DB Objects Experience in creating and modifying DBD, PSB, ACB, FMT.

Experience with administration of IMS Full Function, HALDB, Fastpath databases.

Good knowledge on DBRC, Restore, Reorg, Load IMS DB.

Experience in database initialization, forward recovery & building secondary index and pointer checker, checkpoint restart, Fast path, DEDB etc

Strong Knowledge of Troubleshooting skills on IMS administration.

Usage of IMS utilities (including IBM, BMC)

Working Knowledge of RACF as it relates to IMS.

Working Knowledge of IMS exit points and routines

z/OS TSO, ISPF, JCL

Tools File Manager, IMSUTIL, DELTAIMS

Basic knowledge on VSAM,CICS, IMS DC

Key Responsibilities

1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst.
4. To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
5. To ensure positive customer experience and CSAT through First Call Resolution , minimum rejected resolutions / reopen Cases and mitigating security threats.

Skill Requirements

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Other Requirements

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