Sr Analyst
India
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Job Description
Sr Analyst
Noida, Uttar Pradesh

Job Summary

Job Description – IAM Operations (L2 / 2.1 Resource) Role Summary Responsible for day-to-day Identity & Access Management (IAM) operations, ensuring secure, compliant, and SLA-driven user access lifecycle management across enterprise systems. Key Responsibilities User Lifecycle Management Perform user provisioning, modification, and de-provisioning as per policy Manage onboarding/offboarding and access reviews Access Management & RBAC Grant/revoke access based on Role-Based Access Control (RBAC) and approvals Ensure least privilege and policy compliance IAM Operations Support Handle access-related incidents and service requests via ticketing tools Troubleshoot IAM/SSO issues and escalate to L3 teams when needed Directory & Identity Systems Manage Active Directory / Azure AD / Identity platforms Support SSO, MFA, and authentication configurations Monitoring & Compliance Ensure SLA adherence and audit readiness Support access certification, account cleanup, and compliance reporting Operational Governance Maintain documentation, runbooks, and SOPs Follow security policies, standards, and escalation processes Required Skills IAM tools: AD / Azure AD / SailPoint / OIM / Okta / SSO platforms Concepts: RBAC, MFA, SSO, user lifecycle, access governance Ticketing tools: ServiceNow or equivalent Knowledge of authentication protocols (SAML, OAuth) Strong troubleshooting and communication skills Experience & Qualification 2–4 years in IAM / Security Operations / IT Support Bachelor’s degree in IT / CS or equivalent Experience in 24x7 support environment preferred

Key Responsibilities

Job Description – IAM Operations (L2 / 2.1 Resource) Role Summary Responsible for day-to-day Identity & Access Management (IAM) operations, ensuring secure, compliant, and SLA-driven user access lifecycle management across enterprise systems. Key Responsibilities User Lifecycle Management Perform user provisioning, modification, and de-provisioning as per policy Manage onboarding/offboarding and access reviews Access Management & RBAC Grant/revoke access based on Role-Based Access Control (RBAC) and approvals Ensure least privilege and policy compliance IAM Operations Support Handle access-related incidents and service requests via ticketing tools Troubleshoot IAM/SSO issues and escalate to L3 teams when needed Directory & Identity Systems Manage Active Directory / Azure AD / Identity platforms Support SSO, MFA, and authentication configurations Monitoring & Compliance Ensure SLA adherence and audit readiness Support access certification, account cleanup, and compliance reporting Operational Governance Maintain documentation, runbooks, and SOPs Follow security policies, standards, and escalation processes Required Skills IAM tools: AD / Azure AD / SailPoint / OIM / Okta / SSO platforms Concepts: RBAC, MFA, SSO, user lifecycle, access governance Ticketing tools: ServiceNow or equivalent Knowledge of authentication protocols (SAML, OAuth) Strong troubleshooting and communication skills Experience & Qualification 2–4 years in IAM / Security Operations / IT Support Bachelor’s degree in IT / CS or equivalent Experience in 24x7 support environment preferred

Skill Requirements

Job Description – IAM Operations (L2 / 2.1 Resource) Role Summary Responsible for day-to-day Identity & Access Management (IAM) operations, ensuring secure, compliant, and SLA-driven user access lifecycle management across enterprise systems. Key Responsibilities User Lifecycle Management Perform user provisioning, modification, and de-provisioning as per policy Manage onboarding/offboarding and access reviews Access Management & RBAC Grant/revoke access based on Role-Based Access Control (RBAC) and approvals Ensure least privilege and policy compliance IAM Operations Support Handle access-related incidents and service requests via ticketing tools Troubleshoot IAM/SSO issues and escalate to L3 teams when needed Directory & Identity Systems Manage Active Directory / Azure AD / Identity platforms Support SSO, MFA, and authentication configurations Monitoring & Compliance Ensure SLA adherence and audit readiness Support access certification, account cleanup, and compliance reporting Operational Governance Maintain documentation, runbooks, and SOPs Follow security policies, standards, and escalation processes Required Skills IAM tools: AD / Azure AD / SailPoint / OIM / Okta / SSO platforms Concepts: RBAC, MFA, SSO, user lifecycle, access governance Ticketing tools: ServiceNow or equivalent Knowledge of authentication protocols (SAML, OAuth) Strong troubleshooting and communication skills Experience & Qualification 2–4 years in IAM / Security Operations / IT Support Bachelor’s degree in IT / CS or equivalent Experience in 24x7 support environment preferred

Other Requirements

Job Description – IAM Operations (L2 / 2.1 Resource) Role Summary Responsible for day-to-day Identity & Access Management (IAM) operations, ensuring secure, compliant, and SLA-driven user access lifecycle management across enterprise systems. Key Responsibilities User Lifecycle Management Perform user provisioning, modification, and de-provisioning as per policy Manage onboarding/offboarding and access reviews Access Management & RBAC Grant/revoke access based on Role-Based Access Control (RBAC) and approvals Ensure least privilege and policy compliance IAM Operations Support Handle access-related incidents and service requests via ticketing tools Troubleshoot IAM/SSO issues and escalate to L3 teams when needed Directory & Identity Systems Manage Active Directory / Azure AD / Identity platforms Support SSO, MFA, and authentication configurations Monitoring & Compliance Ensure SLA adherence and audit readiness Support access certification, account cleanup, and compliance reporting Operational Governance Maintain documentation, runbooks, and SOPs Follow security policies, standards, and escalation processes Required Skills IAM tools: AD / Azure AD / SailPoint / OIM / Okta / SSO platforms Concepts: RBAC, MFA, SSO, user lifecycle, access governance Ticketing tools: ServiceNow or equivalent Knowledge of authentication protocols (SAML, OAuth) Strong troubleshooting and communication skills Experience & Qualification 2–4 years in IAM / Security Operations / IT Support Bachelor’s degree in IT / CS or equivalent Experience in 24x7 support environment preferred
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.