Job Summary
Monitor Linux servers and respond to system and infrastructure alerts. Perform day-to-day administration of RHEL/Linux servers. Handle L1 incidents, service requests, and operational tickets. Perform basic troubleshooting for: High CPU and memory utilization Disk/filesystem utilization Server availability Process and service failures Mount-point issues Basic network/connectivity problems Manage users, groups, passwords, and file permissions. Start, stop, restart, and validate Linux services as per SOP/runbook. Monitor filesystem utilization and perform approved housekeeping activities. Perform routine server health checks. Support Linux patching and post-patch validation. Assist with server provisioning and decommissioning. Monitor backup status and coordinate failures with Backup/L2 teams. Execute approved standard changes following documented procedures. Collect logs and diagnostic information before escalating complex issues to L2/L3. Maintain shift handover, SOPs, runbooks, and operational documentation. Follow ITIL Incident, Request, and Change Management processes. Support 24x7 production operations where required.
Key Responsibilities
Monitor Linux servers and respond to system and infrastructure alerts. Perform day-to-day administration of RHEL/Linux servers. Handle L1 incidents, service requests, and operational tickets. Perform basic troubleshooting for: High CPU and memory utilization Disk/filesystem utilization Server availability Process and service failures Mount-point issues Basic network/connectivity problems Manage users, groups, passwords, and file permissions. Start, stop, restart, and validate Linux services as per SOP/runbook. Monitor filesystem utilization and perform approved housekeeping activities. Perform routine server health checks. Support Linux patching and post-patch validation. Assist with server provisioning and decommissioning. Monitor backup status and coordinate failures with Backup/L2 teams. Execute approved standard changes following documented procedures. Collect logs and diagnostic information before escalating complex issues to L2/L3. Maintain shift handover, SOPs, runbooks, and operational documentation. Follow ITIL Incident, Request, and Change Management processes. Support 24x7 production operations where required.
Skill Requirements
Monitor Linux servers and respond to system and infrastructure alerts. Perform day-to-day administration of RHEL/Linux servers. Handle L1 incidents, service requests, and operational tickets. Perform basic troubleshooting for: High CPU and memory utilization Disk/filesystem utilization Server availability Process and service failures Mount-point issues Basic network/connectivity problems Manage users, groups, passwords, and file permissions. Start, stop, restart, and validate Linux services as per SOP/runbook. Monitor filesystem utilization and perform approved housekeeping activities. Perform routine server health checks. Support Linux patching and post-patch validation. Assist with server provisioning and decommissioning. Monitor backup status and coordinate failures with Backup/L2 teams. Execute approved standard changes following documented procedures. Collect logs and diagnostic information before escalating complex issues to L2/L3. Maintain shift handover, SOPs, runbooks, and operational documentation. Follow ITIL Incident, Request, and Change Management processes. Support 24x7 production operations where required.
Other Requirements
Monitor Linux servers and respond to system and infrastructure alerts. Perform day-to-day administration of RHEL/Linux servers. Handle L1 incidents, service requests, and operational tickets. Perform basic troubleshooting for: High CPU and memory utilization Disk/filesystem utilization Server availability Process and service failures Mount-point issues Basic network/connectivity problems Manage users, groups, passwords, and file permissions. Start, stop, restart, and validate Linux services as per SOP/runbook. Monitor filesystem utilization and perform approved housekeeping activities. Perform routine server health checks. Support Linux patching and post-patch validation. Assist with server provisioning and decommissioning. Monitor backup status and coordinate failures with Backup/L2 teams. Execute approved standard changes following documented procedures. Collect logs and diagnostic information before escalating complex issues to L2/L3. Maintain shift handover, SOPs, runbooks, and operational documentation. Follow ITIL Incident, Request, and Change Management processes. Support 24x7 production operations where required.