Sr Analyst
India
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Job Description
Sr Analyst
Lucknow, Uttar Pradesh

Job Summary

Remote Desktop Support – Job Description Provide remote technical support to users by troubleshooting hardware, software, and network issues. Handle installation, configuration, and maintenance of systems, resolve connectivity and application problems. Use remote tools and ticketing systems to ensure timely issue resolution and high customer satisfaction. Skills: Windows OS, basic networking (TCP/IP), MS Office troubleshooting, remote tools (TeamViewer), Active Directory, very good communication skills is must. Experience: Minimum 3 years in IT support.

Key Responsibilities

Provide remote technical support to users by troubleshooting hardware, software, and network issues. Handle installation, configuration, and maintenance of systems, resolve connectivity and application problems. Use remote tools and ticketing systems to ensure timely issue resolution and high customer satisfaction.

Skill Requirements

NA

Other Requirements

NA
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.