Job Summary

Responsible for Platform Infrastructure Transition and Transformation Management, platform templates and delivery of infrastructure solutions for our enterprise client mission-critical systems.   Delivery responsibilities includes management of solution template by platform and also includes infrastructure reference architecture participation, delivery management, implementation scheduling and coordination, financials and contractual support.

We are looking for candidates with a broad background of infrastructure architecture and delivery best practices, including cloud delivery.  Resource must demonstrate proven track-record in infrastructure service delivery for business and the ability to learn quickly as technology advances new innovations and offerings enter the market.

Key Responsibilities

• Establishment of Transition and Transformation management processes. Creating/maintaining a reference and standards document
• Establishing Platform templates supporting key dimensions (availability, security, performance, events monitoring, etc…).  
• Participation in architecture initiatives, build roadmaps for continuous modernization of Enterprise Application platforms
• Implement infrastructure solutions per reference architecture, contractual and security requirements.   
• Ensure that all Infrastructure issues, delays, or client concerns are resolved on a timely basis or escalated to upper management.
• Act as SME between IT Service Provider and Application / Business units
• Standard Operating Procedures for daily interaction with IT implementation partners
• Participate during Incident resolution and RCA
• Subject matter expert for applications, business functions and active liasoning resource between the business community including communications, planning and execution
• Maintain individual expertise by staying abreast of industry trends, reviewing industry publications, emerging trends and compliance
• Help create and maintain disaster recovery processes and technology
• Review/modernize/modify configuration, installation, maintenance, and backup processes for data protection

Skill Requirements

• 10+ years of overall IT / technical services experience with Bachelor’s degree in Computer Science or related field of Information Technology
• Platform and infrastructure architecture experience – Cloud, Hybrid and Private hosting
• Excellent understanding of ITIL processes, IT systems infrastructure and best practices.
• Project management experience in an infrastructure oriented environment
• Capable of working in a growth oriented environment, with ability to manage and prioritize multiple concurrent requests, projects, and responsibilities

• Proven track record of leveraging vendor and consultant expertise for IT project delivery and support

• Strong analytical, problem solving and judgement skills
• Leadership  and Customer facing skills
• Excellent Verbal and Written Communication skills
• Fundamental understanding of the following technology areas:
• Compute and Networking (LAN, WAN, WLAN)
• Storage (SAN) and Backup
• Virtualization (Server and Storage), Public, Hybrid and Private clouds
• Web Technology (Web Servers, Application Servers, Load Balancers)
• Security technology and processes - e.g. firewalls, intrusion prevention, compliance monitoring, vulnerability management
• Business Continuity and Disaster Recovery Planning
• Capacity Planning
• High Availability
• Well versed with Infrastructure financials operations
• High-level understanding of specific technologies:
• Cloud – Microsoft Azure, AWS, GCP or Oracle Cloud
• Cisco UCS
• Microsoft Windows and Linux Operating Systems
• Cisco Network Gear
• EMC/3-PAR
• VMware / Oracle Virtualization
• Veeam / Symantec NetBackup
• Preferred Skillset –
• VCP3/VCP4 certification
• ITIL V3 Certification
• MCSE, CISSP, CISA or CISM is plus.

Other Requirements

• Preferred Skillset –
• VCP3/VCP4 certification
• ITIL V3 Certification
• MCSE, CISSP, CISA or CISM is plus.