Sr Engineer (Support & Operations)
Brazil
Job Description
Sr Engineer (Support & Operations)
Sao Paulo, São Paulo

Job Summary

We are seeking a skilled and motivated L3 Network Engineer to implement LAN and WLAN infrastructure at sites across the United States and Canada. The ideal candidate will hold at least a CCNA certification, possess strong experience in configuring network switches and wireless access points, and can manage third-party wiring vendors effectively. This role requires a commitment to extensive travel, flexibility to work off-hours, and a focus on delivering high-quality network solutions in a dynamic environment.

Key Responsibilities

Configure switches and wireless access points. - Perform site assessments to evaluate current network infrastructure and develop action plans for equipment refresh. - Work collaboratively with wiring vendors to oversee and ensure proper cabling and device installations and terminations meet project standards. - Manage and troubleshoot network issues during the deployment and provide Level 3 hyper care support as needed. - Document network configurations, topologies, and changes to maintain accurate records. - Adhere to project timelines and deliverables while maintaining high standards of quality and performance. - Travel extensively (up to 50%) to various sites across the United States and Canada, including weekends and off-hours work as necessary

Skill Requirements

Minimum Certification: CCNA (Cisco Certified Network Associate), CCNP (Cisco Certified Network Professional) preferred. - Proven experience in deploying and managing network devices, including Cisco and Juniper switches and wireless access points. - Strong knowledge of LAN/WLAN networking protocols. - Familiarity with cabling standards and experience managing wiring vendors. - Excellent problem-solving skills and the ability to work independently in fast-paced environments. - Strong communication skills to interact effectively with team members, vendors, and stakeholders. - Availability to travel extensively (up to 50%) and work weekends or during off-hours as required. - Valid passport and ability to travel to Canada without restrictions.

Other Requirements

Minimum Certification: CCNA (Cisco Certified Network Associate), CCNP (Cisco Certified Network Professional) preferred. - Proven experience in deploying and managing network devices, including Cisco and Juniper switches and wireless access points. - Strong knowledge of LAN/WLAN networking protocols. - Familiarity with cabling standards and experience managing wiring vendors. - Excellent problem-solving skills and the ability to work independently in fast-paced environments. - Strong communication skills to interact effectively with team members, vendors, and stakeholders. - Availability to travel extensively (up to 50%) and work weekends or during off-hours as required. - Valid passport and ability to travel to Canada without restrictions.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.