Sr Engineer (Tools & Automation)
India
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Job Description
Sr Engineer (Tools & Automation)
Hyderabad, Telangana

Job Summary

We are seeking a skilled and motivated ServiceNow Developer with have hands-on experience in developing and configuring ServiceNow modules, particularly ITSM, ITOM, and Asset Management. This role requires strong scripting skills, integration experience, and a deep understanding of the ServiceNow platform. The developer will work closely with onshore teams to deliver high-quality solutions that align with business objectives.

Key Responsibilities

Key Responsibilities: • Design, develop, and implement ServiceNow solutions across ITSM, ITOM, and Asset Management modules. • Customize and configure ServiceNow applications using GlideScript, JavaScript, and Flow Designer. • Develop and maintain integrations between ServiceNow and external systems using REST/SOAP APIs. • Collaborate with stakeholders to gather requirements and translate them into technical specifications. • Perform unit testing, debugging, and troubleshooting of ServiceNow applications and scripts. • Maintain and enhance existing ServiceNow configurations and workflows. • Ensure adherence to best practices in ServiceNow development and platform governance. • Provide support for ServiceNow platform upgrades and patching. • Document technical designs, configurations, and procedures.

Skill Requirements

Technical Skills: • Strong experience with ServiceNow ITSM, ITOM, and Asset Management modules. • Proficiency in ServiceNow scripting (GlideScript, JavaScript). • Experience with ServiceNow Flow Designer and Workflow Editor. • Hands-on experience with ServiceNow IntegrationHub, REST/SOAP APIs. • Solid understanding of ServiceNow platform fundamentals and administration. • Familiarity with ServiceNow Configuration Management Database (CMDB) and Discovery.

Other Requirements

Soft Skills: • Excellent problem-solving and analytical thinking abilities. • Strong communication skills to interact with cross-functional teams. • Ability to work independently and manage multiple tasks in a fast-paced environment. • Detail-oriented with a focus on delivering high-quality solutions.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.