Sr Subject Matter Expert (Support&Ops)
India
Job Description
Sr Subject Matter Expert (Support&Ops)
Bengaluru, Karnataka

Job Summary

We are seeking a strong Senior Security Analyst with hands-on expertise in incident response, security monitoring, SIEM analysis, and threat investigation. The role will play a key part in detecting suspicious activity, performing triage and investigation, supporting containment and recovery, improving detections, and collaborating with internal and cross-functional teams to strengthen security operations. 

Key Responsibilities

Perform end-to-end investigation of security alerts and incidents including analysis, triage, validation, prioritization, evidence gathering, and escalation when required. 

Support full incident response lifecycle activities including detection, triage, containment coordination, eradication support, recovery follow-up, and case closure documentation. 

Monitor and investigate alerts from SIEM, EDR, email security, network security, and cloud environments to identify malicious or suspicious activities. 

Work hands-on with tools such as CrowdStrike Falcon, Splunk ES, Cisco SSE, AWS, Azure / GCP, and other enterprise security telemetry sources. 

Leverage SIEM platforms such as Splunk and Anvilogic for log analysis, correlation, detection validation, use case review, and investigation support. 

Apply MITRE ATT&CK, threat intelligence, and NIST response practices to improve investigation quality, threat classification, and response decisions. 

Support root cause analysis and post-incident reporting by documenting findings, timelines, affected scope, and recommended corrective actions. 

Contribute to threat hunting, playbook execution, SOP adherence, and documentation updates to improve consistency and operational efficiency. 

Collaborate with global stakeholders, technical teams, and service owners during active investigations and ongoing remediation efforts. 

Participate in readiness drills, simulation exercises, shift handovers, knowledge sharing, and continuous improvement activities across SOC operations. 

Skill Requirements

REQUIRED TECHNICAL SKILLS 

Strong experience in SOC monitoring, incident response, and enterprise security investigations. 

Hands-on knowledge of SIEM tools such as Splunk ES, Sentinel, Elastic, Anvilogic, SAP ETD, or similar platforms. 

Experience with endpoint security and cloud security tools, preferably CrowdStrike Falcon and services across AWS, Azure, and GCP. 

Good understanding of Linux, Windows, network protocols, authentication, web traffic, firewalls, proxies, and common attacker behaviors. 

Working knowledge of NIST framework, MITRE ATT&CK, incident lifecycle processes, and security best practices. 

Ability to analyze logs from endpoints, servers, applications, cloud platforms, and network devices for threat detection and investigation. 

Knowledge of phishing, malware, anomalous login behavior, suspicious process execution, and common enterprise attack patterns. 

Experience with ticketing / case management workflows and strong documentation discipline. 

PREFERRED SKILLS 

Experience with threat hunting, threat intelligence, use case tuning, or security automation. 

Exposure to packet analysis, memory / disk forensics, malware sandboxing, or cloud-native detection capabilities. 

Ability to support KPI / SLA tracking and contribute to service quality reporting. 

Good stakeholder communication and presentation skills for operational updates and incident summaries. 

Other Requirements

CANDIDATE PROFILE 

7+ years of relevant cybersecurity experience with strong hands-on SOC / Incident Response background. 

Demonstrated ability to investigate and manage medium to high complexity incidents in enterprise environments. 

Strong analytical mindset, attention to detail, and problem-solving ability under pressure. 

Excellent communication, collaboration, and documentation skills. 

Bachelor’s degree in Computer Science, Information Security, Information Technology, or equivalent practical experience. 

PREFERRED CERTIFICATIONS 

SC-200, Security+, CySA+, CSA, CEH or equivalent cyber defense certifications 

Cloud security certifications such as AWS Security Specialty, Azure Security Engineer Associate, or Google Professional Cloud Security Engineer 

GCIH / GCIA / SEC504 or similar incident response certifications are a plus 

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.