Sr Subject Matter Expert (Support&Ops)
India
Job Description
Sr Subject Matter Expert (Support&Ops)
Gautam Buddha Nagar, Uttar Pradesh

Job Summary

System Administration: Install, configure, and maintain SAP systems, including upgrades, patches, and support packs. • Database Management: Administer SAP databases (e.g., HANA, Oracle, SQL Server), including backups, restores, security, and performance tuning.

Key Responsibilities

Technical Support: Provide technical support to users, troubleshooting issues, and resolve technical problems. • Performance Monitoring and Optimization: Monitor system performance, identify bottlenecks, and implement optimizations to improve efficiency.

Skill Requirements

SAP Basis Knowledge: Strong understanding of SAP Basis technology, including operating systems (e.g., Windows, Linux), databases, and networking. • Technical Skills: Experience with SAP system administration, database administration, and troubleshooting.

Other Requirements

Problem-Solving: Ability to analyze technical issues, identify root causes, and develop solutions. • Communication: Strong communication skills to effectively interact with users, other IT teams, and clients. • Analytical Skills: Ability to analyze system performance data, identify trends, and recommend improvements.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.