Sr Subject Matter Expert (Support&Ops)
India
Job Description
Sr Subject Matter Expert (Support&Ops)
Bengaluru, Karnataka

Job Summary

Key Responsibilities: Lead the design, implementation and maintenance of scalable, secure and highly available infrastructure on cloud and on premise infra. Build and optimize the CI/CD workflow to enable fast , reliable delivery systems. Drive infrastructure as a code practices using tools like Terraform, Ansible, Vault, Kubernetes. Perform code reviews across DevOps ,platform, automation repositories to ensure quality, security, performance and optimizations Own productions reliability , availability and performance including incident response, Root cause analysis etc. Collaborate with the product owners and engineering teams to groom backlog and refine user stories. Collaborate with Multi Platform/region teams on providing technical leadership , design reviews and hands own support Support disaster recovery and business continuity planning Troubleshoot, debug, and resolve complex issues in production environments. Operating under a \'follow-the-sun\' model, providing on-call coverage within a global rotation. Required Skills & Qualifications: Solid Experience in Python, Docker, Kubernetes, Terraform and Ansible. Expertise in frontend frameworks like REACT, primarily for internal tools, dashboards or platform interfaces. Expertise in API development & integration - including RESTful APIs, versioning and documentation. Hands on experience building backend services using Python with frameworks like Flask and FastAPI. Strong experience conducting code reviews and enforcing coding standards and best practices. Experience with containerization and orchestration technologies like docker and Kubernetes. Familiarize with observability tools like Grafana, Prometheus for metrics, monitoring dashboard, alerting and CI/CD platforms including GITHUB Actions or equivalent. Excellent problem-solving and debugging skills. Strong communication skills and ability to work independently. Education & Experience: 7+ years of experience in full-stack Developer /DevOps role. Engineering graduate / MCA / Computer Science Graduate or PG Nice to Have Experience working in hybrid or multi-cloud environments. Experience in Efficient IP Appliances Profile As a Lead Software Engineer, you will be responsible to design , implement and optimize the scalable, secure and highly available cloud and on-premise infrastructure platforms. You will closely collaborate with applications engineers, security and architecture and operations teams to build platforms that support the Technical and business requirement of the Organization . Key Responsibilities: Lead the design, implementation and maintenance of scalable, secure and highly available infrastructure on cloud and on premise infra. Build and optimize the CI/CD workflow to enable fast , reliable delivery systems. Drive infrastructure as a code practices using tools like Terraform, Ansible, Vault, Kubernetes. Perform code reviews across DevOps ,platform, automation repositories to ensure quality, security, performance and optimizations Own productions reliability , availability and performance including incident response, Root cause analysis etc. Collaborate with the product owners and engineering teams to groom backlog and refine user stories. Collaborate with Multi Platform/region teams on providing technical leadership , design reviews and hands own support Support disaster recovery and business continuity planning Troubleshoot, debug, and resolve complex issues in production environments. Operating under a \'follow-the-sun\' model, providing on-call coverage within a global rotation. Required Skills & Qualifications: Solid Experience in Python, Docker, Kubernetes, Terraform and Ansible. Expertise in frontend frameworks like REACT, primarily for internal tools, dashboards or platform interfaces. Expertise in API development & integration - including RESTful APIs, versioning and documentation. Hands on experience building backend services using Python with frameworks like Flask and FastAPI. Strong experience

Key Responsibilities

Key Responsibilities: Lead the design, implementation and maintenance of scalable, secure and highly available infrastructure on cloud and on premise infra. Build and optimize the CI/CD workflow to enable fast , reliable delivery systems. Drive infrastructure as a code practices using tools like Terraform, Ansible, Vault, Kubernetes. Perform code reviews across DevOps ,platform, automation repositories to ensure quality, security, performance and optimizations Own productions reliability , availability and performance including incident response, Root cause analysis etc. Collaborate with the product owners and engineering teams to groom backlog and refine user stories. Collaborate with Multi Platform/region teams on providing technical leadership , design reviews and hands own support Support disaster recovery and business continuity planning Troubleshoot, debug, and resolve complex issues in production environments. Operating under a \'follow-the-sun\' model, providing on-call coverage within a global rotation. Required Skills & Qualifications: Solid Experience in Python, Docker, Kubernetes, Terraform and Ansible. Expertise in frontend frameworks like REACT, primarily for internal tools, dashboards or platform interfaces. Expertise in API development & integration - including RESTful APIs, versioning and documentation. Hands on experience building backend services using Python with frameworks like Flask and FastAPI. Strong experience conducting code reviews and enforcing coding standards and best practices. Experience with containerization and orchestration technologies like docker and Kubernetes. Familiarize with observability tools like Grafana, Prometheus for metrics, monitoring dashboard, alerting and CI/CD platforms including GITHUB Actions or equivalent. Excellent problem-solving and debugging skills. Strong communication skills and ability to work independently. Education & Experience: 7+ years of experience in full-stack Developer /DevOps role. Engineering graduate / MCA / Computer Science Graduate or PG Nice to Have Experience working in hybrid or multi-cloud environments. Experience in Efficient IP Appliances Profile As a Lead Software Engineer, you will be responsible to design , implement and optimize the scalable, secure and highly available cloud and on-premise infrastructure platforms. You will closely collaborate with applications engineers, security and architecture and operations teams to build platforms that support the Technical and business requirement of the Organization . Key Responsibilities: Lead the design, implementation and maintenance of scalable, secure and highly available infrastructure on cloud and on premise infra. Build and optimize the CI/CD workflow to enable fast , reliable delivery systems. Drive infrastructure as a code practices using tools like Terraform, Ansible, Vault, Kubernetes. Perform code reviews across DevOps ,platform, automation repositories to ensure quality, security, performance and optimizations Own productions reliability , availability and performance including incident response, Root cause analysis etc. Collaborate with the product owners and engineering teams to groom backlog and refine user stories. Collaborate with Multi Platform/region teams on providing technical leadership , design reviews and hands own support Support disaster recovery and business continuity planning Troubleshoot, debug, and resolve complex issues in production environments. Operating under a \'follow-the-sun\' model, providing on-call coverage within a global rotation. Required Skills & Qualifications: Solid Experience in Python, Docker, Kubernetes, Terraform and Ansible. Expertise in frontend frameworks like REACT, primarily for internal tools, dashboards or platform interfaces. Expertise in API development & integration - including RESTful APIs, versioning and documentation. Hands on experience building backend services using Python with frameworks like Flask and FastAPI. Strong experience

Skill Requirements

Key Responsibilities: Lead the design, implementation and maintenance of scalable, secure and highly available infrastructure on cloud and on premise infra. Build and optimize the CI/CD workflow to enable fast , reliable delivery systems. Drive infrastructure as a code practices using tools like Terraform, Ansible, Vault, Kubernetes. Perform code reviews across DevOps ,platform, automation repositories to ensure quality, security, performance and optimizations Own productions reliability , availability and performance including incident response, Root cause analysis etc. Collaborate with the product owners and engineering teams to groom backlog and refine user stories. Collaborate with Multi Platform/region teams on providing technical leadership , design reviews and hands own support Support disaster recovery and business continuity planning Troubleshoot, debug, and resolve complex issues in production environments. Operating under a \'follow-the-sun\' model, providing on-call coverage within a global rotation. Required Skills & Qualifications: Solid Experience in Python, Docker, Kubernetes, Terraform and Ansible. Expertise in frontend frameworks like REACT, primarily for internal tools, dashboards or platform interfaces. Expertise in API development & integration - including RESTful APIs, versioning and documentation. Hands on experience building backend services using Python with frameworks like Flask and FastAPI. Strong experience conducting code reviews and enforcing coding standards and best practices. Experience with containerization and orchestration technologies like docker and Kubernetes. Familiarize with observability tools like Grafana, Prometheus for metrics, monitoring dashboard, alerting and CI/CD platforms including GITHUB Actions or equivalent. Excellent problem-solving and debugging skills. Strong communication skills and ability to work independently. Education & Experience: 7+ years of experience in full-stack Developer /DevOps role. Engineering graduate / MCA / Computer Science Graduate or PG Nice to Have Experience working in hybrid or multi-cloud environments. Experience in Efficient IP Appliances Profile As a Lead Software Engineer, you will be responsible to design , implement and optimize the scalable, secure and highly available cloud and on-premise infrastructure platforms. You will closely collaborate with applications engineers, security and architecture and operations teams to build platforms that support the Technical and business requirement of the Organization . Key Responsibilities: Lead the design, implementation and maintenance of scalable, secure and highly available infrastructure on cloud and on premise infra. Build and optimize the CI/CD workflow to enable fast , reliable delivery systems. Drive infrastructure as a code practices using tools like Terraform, Ansible, Vault, Kubernetes. Perform code reviews across DevOps ,platform, automation repositories to ensure quality, security, performance and optimizations Own productions reliability , availability and performance including incident response, Root cause analysis etc. Collaborate with the product owners and engineering teams to groom backlog and refine user stories. Collaborate with Multi Platform/region teams on providing technical leadership , design reviews and hands own support Support disaster recovery and business continuity planning Troubleshoot, debug, and resolve complex issues in production environments. Operating under a \'follow-the-sun\' model, providing on-call coverage within a global rotation. Required Skills & Qualifications: Solid Experience in Python, Docker, Kubernetes, Terraform and Ansible. Expertise in frontend frameworks like REACT, primarily for internal tools, dashboards or platform interfaces. Expertise in API development & integration - including RESTful APIs, versioning and documentation. Hands on experience building backend services using Python with frameworks like Flask and FastAPI. Strong experience

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.