Sr Subject Matter Expert (DFS)
India
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Job Description
Sr Subject Matter Expert (DFS)
Bengaluru, Karnataka

Job Summary

The candidates should have hands on experience (9+ Years) on Dynatrace tool: Strong knowledge on Dynatrace Architecture and Dynatrace Infrastructure components, those functionality. Integration of Dynatrace alerts with Event Management tools like Splunk and ITSM tool like ServiceNow. Implementation and Configuration of ActiveGateways and managing Managed Dynatrace and SaaS based Dynatrace. Migration knowledge of monitors from Managed Dynatrace to SaaS Dynatrace. Monitoring configuration for Infrastructure servers and Applications, DBs, URLs, Network etc, enabling RUM & Synthetic monitors. Observability monitoring enablement. Installing, configuring, and managing Dynatrace Oneagents and environments. Knowledge on Dynatrace Plugins installation and configuration, API integration. Good Knowledge on Windows, Unix, Applications, DBs, Network concepts, Scripting. Good Knowledge on ITSM tools, ITIL Process. Knowledge on reporting tools, analytical tools. Good debugging skills on Dynatrace monitoring & configuration issues, alerts missing. Additional requirements: Monitoring Tools and ITIL Certification will be an added advantage. Preferable skills on Dynatrace, Splunk, Grafana. Strong client relationship skills. Strong written and verbal communication skills with technical and non-technical personnel. Working with Global teams across the continents

Key Responsibilities

The candidates should have hands on experience (9+ Years) on Dynatrace tool: Strong knowledge on Dynatrace Architecture and Dynatrace Infrastructure components, those functionality. Integration of Dynatrace alerts with Event Management tools like Splunk and ITSM tool like ServiceNow. Implementation and Configuration of ActiveGateways and managing Managed Dynatrace and SaaS based Dynatrace. Migration knowledge of monitors from Managed Dynatrace to SaaS Dynatrace. Monitoring configuration for Infrastructure servers and Applications, DBs, URLs, Network etc, enabling RUM & Synthetic monitors. Observability monitoring enablement. Installing, configuring, and managing Dynatrace Oneagents and environments. Knowledge on Dynatrace Plugins installation and configuration, API integration. Good Knowledge on Windows, Unix, Applications, DBs, Network concepts, Scripting. Good Knowledge on ITSM tools, ITIL Process. Knowledge on reporting tools, analytical tools. Good debugging skills on Dynatrace monitoring & configuration issues, alerts missing. Additional requirements: Monitoring Tools and ITIL Certification will be an added advantage. Preferable skills on Dynatrace, Splunk, Grafana. Strong client relationship skills. Strong written and verbal communication skills with technical and non-technical personnel. Working with Global teams across the continents

Skill Requirements

The candidates should have hands on experience (9+ Years) on Dynatrace tool: Strong knowledge on Dynatrace Architecture and Dynatrace Infrastructure components, those functionality. Integration of Dynatrace alerts with Event Management tools like Splunk and ITSM tool like ServiceNow. Implementation and Configuration of ActiveGateways and managing Managed Dynatrace and SaaS based Dynatrace. Migration knowledge of monitors from Managed Dynatrace to SaaS Dynatrace. Monitoring configuration for Infrastructure servers and Applications, DBs, URLs, Network etc, enabling RUM & Synthetic monitors. Observability monitoring enablement. Installing, configuring, and managing Dynatrace Oneagents and environments. Knowledge on Dynatrace Plugins installation and configuration, API integration. Good Knowledge on Windows, Unix, Applications, DBs, Network concepts, Scripting. Good Knowledge on ITSM tools, ITIL Process. Knowledge on reporting tools, analytical tools. Good debugging skills on Dynatrace monitoring & configuration issues, alerts missing. Additional requirements: Monitoring Tools and ITIL Certification will be an added advantage. Preferable skills on Dynatrace, Splunk, Grafana. Strong client relationship skills. Strong written and verbal communication skills with technical and non-technical personnel. Working with Global teams across the continents

Other Requirements

The candidates should have hands on experience (9+ Years) on Dynatrace tool: Strong knowledge on Dynatrace Architecture and Dynatrace Infrastructure components, those functionality. Integration of Dynatrace alerts with Event Management tools like Splunk and ITSM tool like ServiceNow. Implementation and Configuration of ActiveGateways and managing Managed Dynatrace and SaaS based Dynatrace. Migration knowledge of monitors from Managed Dynatrace to SaaS Dynatrace. Monitoring configuration for Infrastructure servers and Applications, DBs, URLs, Network etc, enabling RUM & Synthetic monitors. Observability monitoring enablement. Installing, configuring, and managing Dynatrace Oneagents and environments. Knowledge on Dynatrace Plugins installation and configuration, API integration. Good Knowledge on Windows, Unix, Applications, DBs, Network concepts, Scripting. Good Knowledge on ITSM tools, ITIL Process. Knowledge on reporting tools, analytical tools. Good debugging skills on Dynatrace monitoring & configuration issues, alerts missing. Additional requirements: Monitoring Tools and ITIL Certification will be an added advantage. Preferable skills on Dynatrace, Splunk, Grafana. Strong client relationship skills. Strong written and verbal communication skills with technical and non-technical personnel. Working with Global teams across the continents
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.