Sr Subject Matter Expert (Support&Ops)
India
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Job Description
Sr Subject Matter Expert (Support&Ops)
Gautam Buddha Nagar, Uttar Pradesh

Job Summary

Network LANWAN support Analyst

Key Responsibilities

Investigate and resolve incidents. • Investigate and diagnose problems. Where applicable, identify short-term work-around solutions. • Act as network specialist and identify improvements in existing deployed solutions, provide input to RFCs etc. • Support and maintain routers, switches, firewalls, proxies, load balancers, DNS, Email Security solutions • Build user documentation. • Provide technical support. • Redesign and reconfigure alarms for network. • Maintain a stable environment and optimize the network as vital.

Skill Requirements

 6+ Years of experience in LAN/WAN Networks and Security Operations/Development • The applicant will require a background in Linux systems, Networking and Firewall technologies. • JNCIA, CCNA, CCNP qualifications are preferred • Candidate should have relevant • Knowledge of Networking and WAN technologies • technical experience on Juniper, Cisco, Palo Alto, Cloud, F5 • Strong Technical Skills on IP/MPLS, Routing, WAN/LAN, Security, DHCP/DNS/IPAM, Aruba Switches & WLAN • Must have strong working experience with a wide range of Cisco & Juniper routers and switches, LAN, WAN and wireless LAN technologies, network security, DHCP/DNS and routing protocols such BGP, OSPF, RIPv2 and EIGRP. • Candidates have experience in Airwave, Mobility master & controller, Access points, Industrial Ethernet Switches • Should have excellent hands-on troubleshooting experience, Good to understand tools like Wireshark. • Understanding and experience while working with Cloud technologies, Devops, Terraform, CloudFormation. • Candidate should have working experience with Network and security over Azure. • The candidate will need to be prepared to be flexible in approach to work content and responsibilities, along with out-of-hours and on-call support • Candidate Should be ready for 24x7 role. • Communication with Business – Stakeholder Management and Customer Interaction • Individual Contribution and hands on technical role • Communication with Business – Stakeholder Management and Customer Interaction

Other Requirements

 primary degree in Engineering, IT or Telecommunications • Experience: 6+ to 10 years
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.