Sr Technical Lead (Support & Operations)
India
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Job Description
Sr Technical Lead (Support & Operations)
Gautam Buddha Nagar, Uttar Pradesh

Job Summary

Experience: 5-10 years of overall experience, including at least 1 year of production Generative AI implementation using Amazon Bedrock, Bedrock Knowledge Bases, Bedrock Guardrails, and Bedrock AgentCore Runtime, Gateway, Memory, Identity, Evaluations, and Observability.

Job Summary: We are looking for an experienced Senior Developer - AWS Generative AI and Agentic AI to design, build, and deliver secure, scalable, production-grade AI solutions using Amazon Bedrock, Bedrock Knowledge Bases, Bedrock Guardrails, and Bedrock AgentCore Runtime, Gateway, Memory, Identity, Evaluations, and Observability. The candidate will translate business requirements into measurable technical outcomes and apply strong engineering, observability, security, governance, and Responsible AI practices.

Key Responsibilities

Key Responsibilities:

  • Design and develop Generative AI and agentic AI solutions using Amazon Bedrock, Bedrock Knowledge Bases, Bedrock Guardrails, and Bedrock AgentCore Runtime, Gateway, Memory, Identity, Evaluations, and Observability.
  • Implement end-to-end implementation from requirements and data preparation through evaluation, deployment, and production support.
  • Translate business requirements into solution designs, technical plans, delivery estimates, and measurable acceptance criteria.
  • Build secure integrations with enterprise applications, APIs, data platforms, and operational workflows.
  • Establish evaluation, monitoring, tracing, cost, latency, safety, and reliability controls for production solutions.
  • Contribute reusable components, development standards, documentation, testing, CI/CD, and release governance.
  • Support code reviews, technical documentation, troubleshooting, and mentoring of junior developers.
  • Stay current with platform capabilities and recommend improvements based on validated business and technical value.

Skill Requirements

Must Have Skills:

  • Hands-on experience with Amazon Bedrock and Models: Amazon Bedrock, Converse API, Amazon Nova, Anthropic Claude, cross-Region inference profiles.
  • Hands-on experience with Bedrock AgentCore: Amazon Bedrock AgentCore Runtime, Harness, Memory, Gateway, Identity.
  • Hands-on experience with RAG and Knowledge Bases: Amazon Bedrock Knowledge Bases, Amazon S3, Amazon OpenSearch Serverless, Amazon Aurora, Amazon Neptune Analytics.
  • Hands-on experience with Agents and Orchestration: Agents for Amazon Bedrock, AWS Lambda, LangGraph, LangChain, Strands Agents.
  • Hands-on experience with Prompt Engineering and Evaluation: Amazon Bedrock prompt management, Bedrock evaluations, Bedrock Guardrails.
  • Hands-on experience with Security and Responsible AI: AWS IAM, AWS KMS, AWS Secrets Manager, Amazon Cognito, Amazon VPC.

Preferred Skills:

  • Working knowledge of Deployment, LLMOps and Observability, including Amazon CloudWatch, AWS X-Ray, AWS CloudTrail, Amazon ECR.
  • Working knowledge of Data and Multimodal AI, including Amazon S3, AWS Glue, AWS Lake Formation, Amazon Athena.

Other Requirements

Qualifications:

  • Bachelor’s or master’s degree in computer science, Engineering, Information Technology, or a related field.
  • 5-10 years of overall experience, including at least 1 year of production Generative AI implementation.
  • Strong understanding of LLMs, RAG, agentic automation, prompt engineering, evaluation, and production AI operations.
  • Ability to design secure and reliable APIs, tool integrations, data flows, identity controls, and failure-handling mechanisms.
  • Experience implementing automated testing, version control, deployment pipelines, monitoring, and rollback practices.
  • Good understanding of Responsible AI, privacy, safety, compliance, and enterprise security standards.
  • Strong problem-solving skills and the ability to work effectively in a fast-paced, cross-functional environment.
  • Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.