Sr Technical Lead (Support & Operations)
Singapore
Job Description
Sr Technical Lead (Support & Operations)
Singapore, Singapore
Job Summary
We are seeking a highly skilled DevOps Engineer with strong expertise in AWS Cloud, Red Hat OpenShift, Kubernetes, and CI/CD automation. The candidate will be responsible for designing, implementing, and managing scalable cloud-native platforms, automating infrastructure, optimizing deployment pipelines, and ensuring high availability, security, and performance of enterprise applications.
Key Responsibilities
Cloud & Platform Management
- Design, implement, and manage AWS cloud infrastructure.
- Administer and support Red Hat OpenShift and Kubernetes clusters.
- Manage containerized workloads and ensure platform scalability and reliability.
- Perform capacity planning, performance tuning, and resource optimization.
DevOps & Automation
- Develop and maintain CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI, or similar tools.
- Automate infrastructure provisioning using Terraform, CloudFormation, or Ansible.
- Implement Infrastructure as Code (IaC) and configuration management practices.
- Streamline software release and deployment processes.
Monitoring & Reliability
- Configure monitoring and alerting solutions using Prometheus, Grafana, CloudWatch, ELK/OpenSearch, or similar tools.
- Conduct root cause analysis and resolve production incidents.
- Ensure platform uptime and compliance with defined SLAs.
Security & Compliance
- Implement cloud security best practices across AWS and OpenShift environments.
- Manage IAM roles, secrets management, and access controls.
- Support vulnerability management, patching, and compliance audits.
Collaboration & Support
- Work closely with development, testing, and architecture teams.
- Support application onboarding onto OpenShift platforms.
- Create and maintain technical documentation, SOPs, and runbooks.
Skill Requirements
Cloud Technologies
- AWS (EC2, VPC, IAM, RDS, S3, EKS, CloudWatch, Load Balancers)
- Cloud Networking and Security
Container & Platform Technologies
- Red Hat OpenShift
- Kubernetes
- Docker/Container Runtime
- Helm Charts
DevOps Tools
- Jenkins
- GitHub / GitLab
- JFrog Artifactory / Nexus
- SonarQube
Infrastructure Automation
- Terraform
- Ansible
- Shell Scripting
- Python
Operating Systems
- Linux (RHEL/CentOS/Ubuntu)
- System Administration & Troubleshooting
Monitoring & Observability
- Prometheus
- Grafana
- ELK Stack/OpenSearch
- AWS CloudWatch
Other Requirements
Preferred Qualifications
- Bachelor's Degree in Computer Science, IT, or related field.
- AWS Certified Solutions Architect or AWS SysOps Administrator.
- Red Hat OpenShift Certification.
- Certified Kubernetes Administrator (CKA).
- Terraform Associate Certification.
Desired Competencies
- Strong troubleshooting and analytical skills.
- Excellent communication and stakeholder management.
- Automation-first mindset.
- Ability to work in Agile and DevOps environments.
- Experience supporting mission-critical production platforms.
Nice-to-Have Skills
- OpenShift Virtualization
- ArgoCD
- Service Mesh (Istio)
- Dynatrace/AppDynamics
- GitOps
- GenAI/Agentic AI deployment on OpenShift
Information at a Glance