Sr Technical Lead (Support & Operations)
Bulgaria
Job Description
Sr Technical Lead (Support & Operations)
Others, Sofia

Job Summary

The Team Leader (with supervisory responsibilities) is the definitive source of knowledge, technique, or expertise. Responsible for maintaining a deep understanding of the Client’s technical and business environment, the Team Leader has a key role in knowledge management, training, quality assurance processes as well as operations setup and supervision. The nature of the position involves active participation in multiple work groups and various projects.

Key Responsibilities

The Team Leader (with supervisory responsibilities) is the definitive source of knowledge, technique, or expertise. Responsible for maintaining a deep understanding of the Client’s technical and business environment, the Team Leader has a key role in knowledge management, training, quality assurance processes as well as operations setup and supervision. The nature of the position involves active participation in multiple work groups and various projects.

Skill Requirements

The Team Leader (with supervisory responsibilities) is the definitive source of knowledge, technique, or expertise. Responsible for maintaining a deep understanding of the Client’s technical and business environment, the Team Leader has a key role in knowledge management, training, quality assurance processes as well as operations setup and supervision. The nature of the position involves active participation in multiple work groups and various projects.

Other Requirements

The Team Leader (with supervisory responsibilities) is the definitive source of knowledge, technique, or expertise. Responsible for maintaining a deep understanding of the Client’s technical and business environment, the Team Leader has a key role in knowledge management, training, quality assurance processes as well as operations setup and supervision. The nature of the position involves active participation in multiple work groups and various projects.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.