Sr Technical Lead (Support & Operations)
India
Job Description
Sr Technical Lead (Support & Operations)
Greater Noida, Uttar Pradesh

Job Summary

  • 7+ years of hands-on experience in administering and architecting enterprise-scale Splunk environments.

Key Responsibilities

Splunk L3 Engineer / Architect – Job Description

  • 7+ years of hands-on experience in administering and architecting enterprise-scale Splunk environments.
  • Strong expertise in Splunk architecture, including Indexer Clusters, Search Head Clusters, Cluster Manager, Deployment Server, License Manager, Heavy Forwarders, and Universal Forwarders.
  • Lead end-to-end onboarding of log sources from Windows, Linux, Unix, Cloud platforms, Databases, APIs, Syslog, HEC, DB Connect, and custom integrations.
  • Design and implement scalable, highly available, and resilient Splunk architectures aligned with business and security requirements.
  • Expertise in troubleshooting log ingestion, parsing, indexing, search performance, and data latency issues across distributed Splunk environments.
  • Strong knowledge of props.conf, transforms.conf, field extractions, CIM compliance, data normalization, and knowledge object management.
  • Perform Splunk platform upgrades, migrations, patching, and health assessments following best practices.
  • Develop and optimize SPL queries, dashboards, alerts, reports, and correlation searches for operational and security use cases.
  • Analyze and resolve complex production issues, conduct RCA, and collaborate with application, infrastructure, and vendor teams for problem resolution.
  • Manage index lifecycle, data retention policies, storage planning, bucket management, RF/SF configuration, and license utilization optimization.
  • Implement and maintain security controls including RBAC, SSO, LDAP/SAML integration, certificates, and platform hardening.
  • Automate Splunk administration and operational activities using Python, Shell, PowerShell, or REST APIs.
  • Provide technical leadership, architectural guidance, and mentorship to L1/L2 engineers and project teams.
  • Collaborate with stakeholders to understand monitoring and observability requirements and translate them into Splunk solutions.
  • Maintain operational documentation, onboarding standards, runbooks, troubleshooting guides, and architecture diagrams to support governance and knowledge management.

Skill Requirements

Preferred Certifications

  • Splunk Enterprise Certified Architect
  • Splunk Enterprise Certified Admin
  • Splunk Core Certified Power User

Other Requirements

Mandatory Skills

Splunk Architecture | Log Onboarding | SPL | Indexer Clustering | Search Head Clustering | HEC | DB Connect | Syslog | Linux | Python/Shell Scripting | Troubleshooting | Performance Tuning | Splunk Upgrades | Observability

 

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.