Job Summary

Project Manager Job Description

Role Overview, Responsibilities, and Requirements

Position Summary

The Project Manager is responsible for planning, executing, and closing projects according to deadlines and within budget. This role involves coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. The Project Manager also defines project objectives and oversees quality control throughout the project life cycle.

Key Responsibilities

• Lead the planning and implementation of projects, including defining scope, goals, and deliverables.
• Develop detailed project plans, schedules, and budgets.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Monitor and report on progress, risks, and issues to stakeholders.
• Facilitate meetings and communication between team members, stakeholders, and external partners.
• Ensure that all projects are delivered on-time, within scope, and within budget.
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Perform risk management to minimize project risks.
• Maintain comprehensive project documentation.

Qualifications

• Bachelor’s degree in Business, Management, or related field (required); PMP or equivalent certification (preferred).
• Proven working experience in project management (typically 3+ years).
• Excellent written and verbal communication skills.
• Strong organizational skills including attention to detail and multitasking abilities.
• Proficiency with project management software (e.g., Microsoft Project, Asana, Trello).
• Ability to lead and motivate teams to achieve goals.
• Problem-solving skills and the ability to think strategically.

Key Responsibilities

1. To ensure generation of tower level EE & EN revenue
2. To ensure that all responsibilities, tasks and escalations/crisis are closed as per agreed SLA norms
3. To manage Operational Hygiene, validate reports and ensure that services are provided as per agreed SOW
4. To ensure positive customer satisfaction and develop new initiatives/ frameworks to improve the same
5. To manage and implement Profit Improvement Plan (PIP) through levers like Automation & self-driven initiatives      

Skill Requirements

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Other Requirements

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