SrSubject Matter Exprt(Tools&Automation)
India
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Job Description
SrSubject Matter Exprt(Tools&Automation)
Sholinganallur, Tamil Nadu

Job Summary

Tools L3(Solarwinds and Moogsoft) Skill requirements 1. Extensive experience in administering SolarWinds Orion including Network Performance Monitor, Server & Application Monitor, Database Performance Analyzer, Virtualization Manager, Storage Resource Monitor and Web Performance Monitor 2. Strong PowerShell, SQL scripting and SWQL experience. 3. SolarWinds NPM, SAM, and NCM. 4. Customize SolarWinds dashboards, alerts, and reports to meet specific monitoring requirements 5. Strong Windows and networking experience 6. Experience of writing technical documentation is essential 7. Good troubleshooting skills and an analytical mind is essential, High degree of flexibility including weekends and out-of-hours support. 8. In-depth knowledge of SolarWinds platform, modules, and best practices. 9. Strong understanding of network protocols, architecture, and security. Able to work with minimal supervision for daily tasks 10. Excellent written and oral English skills needed 11. Administration of technical platforms (Such as Solarwinds and Manage Engine Desktop Central) Addition/Deletion/Modification of Network devices and Server in Solarwinds 12. Solarwinds Modules such as NPM, SAM, NTA, WPM configuration troubleshooting and maintaining. 13. Configuring application monitoring, Managing alerts, Creating custom reports 14. Agent, WMI, ICMP and SNMP enabling and application Monitoring. 15. Integration with third party tools 16. Creating monitoring using Universal device poller 17. Manage and administer user access, Creating templates and apply them on the nodes, Engagement of vendor support Hands-on experience: 1. In Installation, Management, deployment of Monitoring Solutions like SolarWinds, Splunk, Nagios etc. 2. Must have relevant experience of SolarWinds platforms and modules viz. NPM, NCM, SAM, SCM & WPM 3. Knowledgeable on SolarWinds modules IPAM, UDT, VNQM, Pingdom, Loggly & Integration with ITSM & MOM Layer. 4. Should be able to Scope the requirement into appropriate Deliverables in order to deliver projects. 5. Responsible for handling escalation/on-demand calls for the delivery team on projects 6. Must have knowledge of DR/ HA/ Standalone and distributed architectures 7. Must be able to proactively/reactively handle issues 8. Capable of supporting routine SolarWinds support cases 9. Expertise in the use of network management protocols (e.g. SNMP, SNMP Traps, Syslog, ICMP, NetFlow etc.) 10. Good knowledge of MIBs, OIDs, Orion Agents and WMI performance counters. 11. Should have core competencies in the administration, support, and operation of the Orion SolarWinds platform and Certified on SolarWinds Products. 1. Use Moogsoft as an event management platform to provide predictive analytics-based event correlation and analysis for systems and devices in the Company Infrastructure Environment. 2. Use Moogsoft to ingest events from Company’s monitoring sources, tools and managers and convert them to Moogsoft enterprise events. 3. Manage, maintain, configure, test and support all infrastructure required to support, operate and provide access to Moogsoft. 4. Manage, maintain, configure, test and support Moogsoft, including all changes to and Releases, upgrades and new versions of Moogsoft. 5. Manage, maintain, configure, test and support all interfaces and integration points between Moogsoft and source and target systems. 6. Manage and resolve all defects and issues with Moogsoft. 7. Apply regular updates, patches, and security fixes to keep Moogsoft upto-date. 8. Maintain maintenance and support agreement with the third party provider of Moogsoft. 9. Coordinate with and obtain support from the third party provider of Moogsoft. 10. Enable data transfer between Moogsoft and source and target systems.

Key Responsibilities

Tools L3(Solarwinds and Moogsoft) Skill requirements 1. Extensive experience in administering SolarWinds Orion including Network Performance Monitor, Server & Application Monitor, Database Performance Analyzer, Virtualization Manager, Storage Resource Monitor and Web Performance Monitor 2. Strong PowerShell, SQL scripting and SWQL experience. 3. SolarWinds NPM, SAM, and NCM. 4. Customize SolarWinds dashboards, alerts, and reports to meet specific monitoring requirements 5. Strong Windows and networking experience 6. Experience of writing technical documentation is essential 7. Good troubleshooting skills and an analytical mind is essential, High degree of flexibility including weekends and out-of-hours support. 8. In-depth knowledge of SolarWinds platform, modules, and best practices. 9. Strong understanding of network protocols, architecture, and security. Able to work with minimal supervision for daily tasks 10. Excellent written and oral English skills needed 11. Administration of technical platforms (Such as Solarwinds and Manage Engine Desktop Central) Addition/Deletion/Modification of Network devices and Server in Solarwinds 12. Solarwinds Modules such as NPM, SAM, NTA, WPM configuration troubleshooting and maintaining. 13. Configuring application monitoring, Managing alerts, Creating custom reports 14. Agent, WMI, ICMP and SNMP enabling and application Monitoring. 15. Integration with third party tools 16. Creating monitoring using Universal device poller 17. Manage and administer user access, Creating templates and apply them on the nodes, Engagement of vendor support Hands-on experience: 1. In Installation, Management, deployment of Monitoring Solutions like SolarWinds, Splunk, Nagios etc. 2. Must have relevant experience of SolarWinds platforms and modules viz. NPM, NCM, SAM, SCM & WPM 3. Knowledgeable on SolarWinds modules IPAM, UDT, VNQM, Pingdom, Loggly & Integration with ITSM & MOM Layer. 4. Should be able to Scope the requirement into appropriate Deliverables in order to deliver projects. 5. Responsible for handling escalation/on-demand calls for the delivery team on projects 6. Must have knowledge of DR/ HA/ Standalone and distributed architectures 7. Must be able to proactively/reactively handle issues 8. Capable of supporting routine SolarWinds support cases 9. Expertise in the use of network management protocols (e.g. SNMP, SNMP Traps, Syslog, ICMP, NetFlow etc.) 10. Good knowledge of MIBs, OIDs, Orion Agents and WMI performance counters. 11. Should have core competencies in the administration, support, and operation of the Orion SolarWinds platform and Certified on SolarWinds Products. 1. Use Moogsoft as an event management platform to provide predictive analytics-based event correlation and analysis for systems and devices in the Company Infrastructure Environment. 2. Use Moogsoft to ingest events from Company’s monitoring sources, tools and managers and convert them to Moogsoft enterprise events. 3. Manage, maintain, configure, test and support all infrastructure required to support, operate and provide access to Moogsoft. 4. Manage, maintain, configure, test and support Moogsoft, including all changes to and Releases, upgrades and new versions of Moogsoft. 5. Manage, maintain, configure, test and support all interfaces and integration points between Moogsoft and source and target systems. 6. Manage and resolve all defects and issues with Moogsoft. 7. Apply regular updates, patches, and security fixes to keep Moogsoft upto-date. 8. Maintain maintenance and support agreement with the third party provider of Moogsoft. 9. Coordinate with and obtain support from the third party provider of Moogsoft. 10. Enable data transfer between Moogsoft and source and target systems.

Skill Requirements

Tools L3(Solarwinds and Moogsoft) Skill requirements 1. Extensive experience in administering SolarWinds Orion including Network Performance Monitor, Server & Application Monitor, Database Performance Analyzer, Virtualization Manager, Storage Resource Monitor and Web Performance Monitor 2. Strong PowerShell, SQL scripting and SWQL experience. 3. SolarWinds NPM, SAM, and NCM. 4. Customize SolarWinds dashboards, alerts, and reports to meet specific monitoring requirements 5. Strong Windows and networking experience 6. Experience of writing technical documentation is essential 7. Good troubleshooting skills and an analytical mind is essential, High degree of flexibility including weekends and out-of-hours support. 8. In-depth knowledge of SolarWinds platform, modules, and best practices. 9. Strong understanding of network protocols, architecture, and security. Able to work with minimal supervision for daily tasks 10. Excellent written and oral English skills needed 11. Administration of technical platforms (Such as Solarwinds and Manage Engine Desktop Central) Addition/Deletion/Modification of Network devices and Server in Solarwinds 12. Solarwinds Modules such as NPM, SAM, NTA, WPM configuration troubleshooting and maintaining. 13. Configuring application monitoring, Managing alerts, Creating custom reports 14. Agent, WMI, ICMP and SNMP enabling and application Monitoring. 15. Integration with third party tools 16. Creating monitoring using Universal device poller 17. Manage and administer user access, Creating templates and apply them on the nodes, Engagement of vendor support Hands-on experience: 1. In Installation, Management, deployment of Monitoring Solutions like SolarWinds, Splunk, Nagios etc. 2. Must have relevant experience of SolarWinds platforms and modules viz. NPM, NCM, SAM, SCM & WPM 3. Knowledgeable on SolarWinds modules IPAM, UDT, VNQM, Pingdom, Loggly & Integration with ITSM & MOM Layer. 4. Should be able to Scope the requirement into appropriate Deliverables in order to deliver projects. 5. Responsible for handling escalation/on-demand calls for the delivery team on projects 6. Must have knowledge of DR/ HA/ Standalone and distributed architectures 7. Must be able to proactively/reactively handle issues 8. Capable of supporting routine SolarWinds support cases 9. Expertise in the use of network management protocols (e.g. SNMP, SNMP Traps, Syslog, ICMP, NetFlow etc.) 10. Good knowledge of MIBs, OIDs, Orion Agents and WMI performance counters. 11. Should have core competencies in the administration, support, and operation of the Orion SolarWinds platform and Certified on SolarWinds Products. 1. Use Moogsoft as an event management platform to provide predictive analytics-based event correlation and analysis for systems and devices in the Company Infrastructure Environment. 2. Use Moogsoft to ingest events from Company’s monitoring sources, tools and managers and convert them to Moogsoft enterprise events. 3. Manage, maintain, configure, test and support all infrastructure required to support, operate and provide access to Moogsoft. 4. Manage, maintain, configure, test and support Moogsoft, including all changes to and Releases, upgrades and new versions of Moogsoft. 5. Manage, maintain, configure, test and support all interfaces and integration points between Moogsoft and source and target systems. 6. Manage and resolve all defects and issues with Moogsoft. 7. Apply regular updates, patches, and security fixes to keep Moogsoft upto-date. 8. Maintain maintenance and support agreement with the third party provider of Moogsoft. 9. Coordinate with and obtain support from the third party provider of Moogsoft. 10. Enable data transfer between Moogsoft and source and target systems.

Other Requirements

Tools L3(Solarwinds and Moogsoft) Skill requirements 1. Extensive experience in administering SolarWinds Orion including Network Performance Monitor, Server & Application Monitor, Database Performance Analyzer, Virtualization Manager, Storage Resource Monitor and Web Performance Monitor 2. Strong PowerShell, SQL scripting and SWQL experience. 3. SolarWinds NPM, SAM, and NCM. 4. Customize SolarWinds dashboards, alerts, and reports to meet specific monitoring requirements 5. Strong Windows and networking experience 6. Experience of writing technical documentation is essential 7. Good troubleshooting skills and an analytical mind is essential, High degree of flexibility including weekends and out-of-hours support. 8. In-depth knowledge of SolarWinds platform, modules, and best practices. 9. Strong understanding of network protocols, architecture, and security. Able to work with minimal supervision for daily tasks 10. Excellent written and oral English skills needed 11. Administration of technical platforms (Such as Solarwinds and Manage Engine Desktop Central) Addition/Deletion/Modification of Network devices and Server in Solarwinds 12. Solarwinds Modules such as NPM, SAM, NTA, WPM configuration troubleshooting and maintaining. 13. Configuring application monitoring, Managing alerts, Creating custom reports 14. Agent, WMI, ICMP and SNMP enabling and application Monitoring. 15. Integration with third party tools 16. Creating monitoring using Universal device poller 17. Manage and administer user access, Creating templates and apply them on the nodes, Engagement of vendor support Hands-on experience: 1. In Installation, Management, deployment of Monitoring Solutions like SolarWinds, Splunk, Nagios etc. 2. Must have relevant experience of SolarWinds platforms and modules viz. NPM, NCM, SAM, SCM & WPM 3. Knowledgeable on SolarWinds modules IPAM, UDT, VNQM, Pingdom, Loggly & Integration with ITSM & MOM Layer. 4. Should be able to Scope the requirement into appropriate Deliverables in order to deliver projects. 5. Responsible for handling escalation/on-demand calls for the delivery team on projects 6. Must have knowledge of DR/ HA/ Standalone and distributed architectures 7. Must be able to proactively/reactively handle issues 8. Capable of supporting routine SolarWinds support cases 9. Expertise in the use of network management protocols (e.g. SNMP, SNMP Traps, Syslog, ICMP, NetFlow etc.) 10. Good knowledge of MIBs, OIDs, Orion Agents and WMI performance counters. 11. Should have core competencies in the administration, support, and operation of the Orion SolarWinds platform and Certified on SolarWinds Products. 1. Use Moogsoft as an event management platform to provide predictive analytics-based event correlation and analysis for systems and devices in the Company Infrastructure Environment. 2. Use Moogsoft to ingest events from Company’s monitoring sources, tools and managers and convert them to Moogsoft enterprise events. 3. Manage, maintain, configure, test and support all infrastructure required to support, operate and provide access to Moogsoft. 4. Manage, maintain, configure, test and support Moogsoft, including all changes to and Releases, upgrades and new versions of Moogsoft. 5. Manage, maintain, configure, test and support all interfaces and integration points between Moogsoft and source and target systems. 6. Manage and resolve all defects and issues with Moogsoft. 7. Apply regular updates, patches, and security fixes to keep Moogsoft upto-date. 8. Maintain maintenance and support agreement with the third party provider of Moogsoft. 9. Coordinate with and obtain support from the third party provider of Moogsoft. 10. Enable data transfer between Moogsoft and source and target systems.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2026 totaled $14.7 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.