Job Summary

Key Responsibilities

Key Responsibilities

1. Enterprise AI Program Leadership

• Own end-to-end program delivery for complex, multi-year AI transformation programs across multiple customers.
• Lead portfolios of AI products, GenAI platforms, and AI solution rollouts.
• Establish and govern program structures, delivery cadence, milestones, and success metrics.
• Ensure alignment between business outcomes, technical architecture, and delivery execution.

2. AI Products & Platform Delivery

• Lead delivery of AI solutions leveraging:
  • Microsoft Copilot (M365, Security, Dynamics, Power Platform)
  • Azure OpenAI Service
  • AWS AI stack (Bedrock, SageMaker, Amazon Q)
  • Google Cloud AI (Vertex AI, Gemini, Agentspace)
• Oversee implementation of:
  • GenAI copilots and enterprise AI assistants
  • AI-enabled automation and decision systems
  • AI platforms, data pipelines, and MLOps foundations

3. Multi‑Cloud AI Program Governance

• Define program governance models for AI initiatives across Azure, AWS, and GCP.
• Manage dependencies across:
  • Data engineering
  • AI/ML engineering
  • Cloud infrastructure
  • Security and compliance teams
• Ensure adherence to Responsible AI, security, and regulatory requirements.

4. Hands-on Technical Program Oversight

• Provide hands-on leadership and technical direction to architecture and engineering teams.
• Review and challenge:
  • Solution architectures
  • AI platform designs
  • GenAI use-case implementations
• Partner closely with Principal Architects to ensure delivery feasibility and scalability.

5. Customer & Executive Stakeholder Management

• Act as primary program sponsor interface for customer executives (CIO, CTO, CDO, Business Heads).
• Drive executive steering committees, QBRs, and outcome reviews.
• Manage escalations related to delivery, scope, risk, cost, and quality.
• Translate customer business priorities into clear delivery roadmaps and execution plans.

6. People & Leadership Management

• Lead and mentor senior AI program managers, delivery directors, and transformation leads deployed at customer sites.
• Build high-performing, outcome-driven delivery leadership teams.
• Establish best practices for AI program management, risk management, and benefits realization.
• Coach leaders on executive communication, program governance, and AI delivery maturity.

7. Growth, Pre‑Sales & Innovation Support

• Partner with sales and solutioning teams on:
  • Large AI program pursuits
  • Delivery strategy and commercials
  • Risk and feasibility assessments
• Contribute to creation of repeatable AI accelerators, delivery playbooks, and best practices.
• Support scaling of AI products and solutions across customers.

Skill Requirements

Experience & Qualifications

• 18+ years of overall IT / digital transformation experience.
• 10+ years leading large, complex enterprise programs.
• Proven track record delivering AI / GenAI programs at scale.
• Strong background in consulting, system integration, or managed services.
• Experience managing senior delivery and program leaders.
• Prior roles as Program Director, Delivery Director, or Transformation Leader preferred.

Other Requirements

Experience & Qualifications

• 18+ years of overall IT / digital transformation experience.
• 10+ years leading large, complex enterprise programs.
• Proven track record delivering AI / GenAI programs at scale.
• Strong background in consulting, system integration, or managed services.
• Experience managing senior delivery and program leaders.
• Prior roles as Program Director, Delivery Director, or Transformation Leader preferred.

Leadership & Soft Skills

• Executive presence with strong customer-facing credibility.
• Ability to operate at strategy and execution layers simultaneously.
• Excellent communication, negotiation, and stakeholder management skills.
• Strong people leadership and mentoring mindset.
• Comfortable managing ambiguity in emerging AI programs.