Subject Matter Expert (Support&Ops)
India
Job Description
Subject Matter Expert (Support&Ops)
Noida, Uttar Pradesh

Job Summary

Position: AWS Infrastructure Architect

Band: E3

Designation – Consultant

Description:

HCLTech AWS Delivery Unit seeks a skilled and customer-oriented AWS Architect with expertise in designing highly scalable, fault-tolerant cloud architectures, AWS Landing Zone setup using Control Tower multi-account strategy following AWS Well Architected Framework, Security and Compliance on AWS, Networking expertise, containerization and serverless experience. In this role, as an AWS Solutions Architect, you need a diverse set of skills to design, implement, and maintain robust and scalable cloud solutions on the AWS platform.

Total Experience - A minimum of 12 to 15 years of proven experience in Cloud migration, infrastructure delivery, and Cloud Architect roles within a software or services organization.

Relevant Experience - A minimum of 6 – 8 years of relevant experience as AWS Infrastructure Architect and strong hands-on experience on AWS Organizations, Service Control Policies, Control Tower, CloudWAN, Transit Gateway, VPC setup, ECS/EKS, AWS security services like Guard Duty, Security Hub etc, private cloud migration to AWS, IAC- Terraform Enterprise and Harness nice to have.

Mandatory Skills:

  1. Solid understanding of AWS services: You should have an in-depth knowledge of various AWS services such as EC2, VPC, IAM, and their use cases, configurations, and best practices.
  2. Cloud architecture design: You should be able to design highly available, fault-tolerant, and scalable cloud architectures that align with business requirements and follow AWS best practices.
  3. Security and compliance: Understanding AWS security services like IAM, VPC, Security Groups, and compliance requirements is essential.
  4. Networking expertise: Knowledge of networking concepts like VPCs, subnets, routing tables, gateways, cloudWAN is crucial for designing secure and efficient network architectures.
  5. Automation and scripting: Proficiency in using infrastructure as code tools like Terraform for automating infrastructure provisioning and management. Terraform enterprise and harness as nice to have.
  6. Monitoring and logging: Familiarity with AWS monitoring and logging services like CloudWatch, CloudTrail, and AWS Config for monitoring resources, analyzing logs, and maintaining compliance.
  7. Migration and hybrid cloud: Experience in migrating private cloud workloads to AWS and designing cloud architectures
  8. Containerization and serverless: Knowledge of containerization technologies like Docker and AWS ECS/EKS, as well as serverless architectures using AWS Lambda and AWS Step Functions.
  9. Problem-solving and troubleshooting: Strong analytical and problem-solving skills to troubleshoot and resolve complex issues in a cloud environment.
  10. Continuous learning: Ability to stay updated with the latest AWS services, features, and best practices through continuous learning and professional development.

 

Certifications:

  • AWS Certified Solutions Architect- Professional
  • AWS Certified Solutions Architect - Associate

 

Key Responsibilities

1. To ensure on-time resolution & quality compliance of escalated tickets/incident as per the agreed SLA
2. To perform value addition activities (such as mentoring administrators/team members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as & when required.
3. To validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning
4. To ensure positive customer feedback & satisfaction through active participation in customer meetings to understand any issues faced
5. To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.