Subject Matter Expert (Support&Ops)
India
Apply now
Job Description
Subject Matter Expert (Support&Ops)
Chennai, Tamil Nadu

Job Summary

 The Veeam Backup Engineer is responsible for designing, implementing, and managing enterprise backup and recovery solutions using Veeam. The role ensures data protection, high availability, and disaster recovery readiness across on-premises and cloud environments.

Key Responsibilities

Design, implement, and manage Veeam Backup & Replication solutions Configure and maintain backup jobs for: Virtual environments (VMware, Hyper-V) Physical servers and endpoints Cloud workloads (Azure, AWS – if applicable) Monitor backup jobs and troubleshoot failures to ensure high success rates Perform backup verification and regular restore testing (file-level, VM-level, full recovery) Manage replication and disaster recovery configurations (DR drills, failover/failback) Optimize backup performance, storage utilization, and retention policies Integrate Veeam with storage systems (SAN, NAS, Object Storage) and cloud repositories Handle incidents, requests, and L2/L3 escalations related to backup and recovery Maintain documentation, SOPs, and backup architecture diagrams Ensure compliance with data protection policies and audit requirements Coordinate with infrastructure, cloud, and application teams

Skill Requirements

 Backup Technologies Strong hands-on experience with: Veeam Backup & Replication Veeam ONE (monitoring – preferred) Veeam Cloud Connect (optional) Platforms Virtualization: VMware vSphere, Microsoft Hyper-V Operating Systems: Windows & Linux servers Basic cloud integration knowledge (Azure/AWS backup concepts) Storage & DR Knowledge of: SAN/NAS storage Backup repositories and retention policies Disaster Recovery concepts (RPO, RTO)

Other Requirements

Other Skills Understanding of networking basics (IP, DNS, firewall rules) Exposure to scripting (PowerShell – preferred) Familiarity with ticketing tools (ServiceNow, Remedy) 
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.