Subject Matter Expert (Support&Ops)
India
Apply now
Job Description
Subject Matter Expert (Support&Ops)
Others, Karnataka

Job Summary

 Mid-Level Azure Virtual Desktop Engineer

Role Summary

The Azure Virtual Desktop Engineer will support Gallagher’s enterprise AVD platform, responsible for building, operating, and optimizing scalable, secure virtual desktop environments. This role is hands-on and delivery-focused, supporting both published applications and full desktop use cases with a strong emphasis on performance, reliability, and user experience.

Key Responsibilities

  • Build, configure, and support Azure Virtual Desktop host pools.
  • Manage Windows 10/11 enterprise images and application delivery.
  • Configure and support FSLogix profile containers.
  • Troubleshoot AVD performance, connectivity, and session issues.
  • Implement scaling plans, availability, and cost optimization strategies.
  • Document AVD standards and operational runbooks.

Key Responsibilities

Required Skills & Experience

  • 3–6 years of experience supporting virtual desktop or EUC platforms.
  • Hands-on experience with Azure Virtual Desktop.
  • Strong experience with Azure compute, networking, and storage.
  • Experience with FSLogix profile management and troubleshooting.
  • Strong operational and problem-solving skills.

Skill Requirements

null

Other Requirements

Final Skill Cluster- WORKPLACE VIRTUALIZATION, AVD, Service Line Management - End User Computing (EUC)
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.